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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Scenario Exploration System was developed to facilitate the application of futures thinking to policy-making originally geared at engaging EU policy-makers with foresight scenarios very easily. The tool operates as a multi-role board game that makes participants naturally grasp complex opportunities and constraints in a future-oriented perspective. Never before had a tool been able to facilitate the uptake of foresight for policy-making and systemic thinking to such an extent.
Recruit Smarter is a multi-sector initiative of the Victorian Government and Melbourne University to develop inclusive recruitment practices and address unconscious bias in recruitment. Internationally, Recruit Smarter is the first initiative of its kind, contributing findings to a growing body of research demonstrating the benefits of inclusive workplaces. 46 organisations across the public, private, non-government, and research sectors contributed to Recruit Smarter and its findings.
In the Northern Ireland Civil Service, over 70% of absence days are due to staff on long-term sick (absences lasting 20 working days or more). Using behavioural insights, the Lab designed a new suite of letters to support employees when they go off sick. The letters reject traditional formal approaches of absence management in favour of empathy, clarity, and empowerment. Both line managers and staff feel the letters are a huge help in providing the support they need when off sick.
Governments are facing increasingly complex problems and do not have a repeatable approach for creating solutions that meet citizens needs. Lightning Lab GovTech is a three month government accelerator programme that takes government teams through a six stage innovation process of problem discovery, solution co-design, market validation and technology integration. Through LLGovTech, government departments can create more innovative, efficient and effective solutions to better serve citizens.
Even though the Finnish education system still ranks highly among international comparisons, it is under pressure to reinvent itself. The Innovation Centre based at the Finnish National Agency for Education (EDUFI) has carried out a year-long, facilitated process, The Experimentation Lab to support teachers, school leaders and local education administrators to co-create local solutions to address complex challenges and simultaneously inspire transformation in education governance.
The programme My First Salary addresses youth unemployment by providing a salary subsidy grant for the first employment of high school or university graduates bellow 30. It is implemented through a state-of-the-art tech platform that automates the application process, approval and match-making. It is a “zero paper” alternative to what used to be a “complex bureaucratic state support procedure”, combined with a transparent “recruitment procedure” – all in a streamlined and fully…
The City of Austin has launched a shared approach to user-centered design, iterative technology development, and collaborative policymaking through its Office of Design & Delivery, which has grown to include over 25 experts in service design, interaction design, content strategy, web development, and agile product management. Through cross-disciplinary teams spanning design, technology, and policy, their teams have improved outcomes in public safety, public health, and digital transformation.
USE-IT!, Unlocking Social & Economic Innovation Together!, is a whole neighbourhood approach to addressing urban poverty. It innovates by building bridges between the places, the people, the public sector, the private sector and civic society partners in a community so they can co-produce solutions to poverty that unlock opportunities and that fits their needs. By doing this, USE-IT! works by respecting what is already there in a community rather than by assuming what needs to change.
While tens of thousands of refugees are permanently resettled to host countries every year, governments lack the capacity to know which communities to place which refugees. Annie™ MOORE, used by the resettlement agency HIAS, deploys advanced analytics to recommend communities that are most likely to maximize refugees’ odds of being employed. Annie™ boosts employment chances by at least 30% over manual placement and ensures that the needs of refugees and community capacities are both…
The Ministry of Possibilities is a virtual ministry created to incubate and solve the systemic impossibilities of government. It works by creating time-bound departments experimenting together to ask impossible questions and disrupt the conventional systems with leapfrog solutions that are yet to be explored Its focus areas & mandate are: To IDENTIFY impossibilities To INCUBATE virtual, timebound departments/teams to solve and explore the impossibilities To EDUCATE and train on the mindset of…