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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Nudge Türkiye undertook a project to increase the uptake of government subsidies by SMEs. Analysis showed our subsidies were used by a limited number of big companies, and government could reach the SMEs who need financial support the most. By interacting more closely with the firms, they clarified the pain points for the SMEs. Based on firms' feedback, organisers created a user-friendly website for explaining subsidies, and sent over 30,000 emails that used behavioural messages to nonapplicant…
Digital Lithuania Academy is an online learning platform that aims to guide the country’s public sector through the digital transformation. It seeks to immerse public servants in digital practices relevant to their work, and upgrade their professional profiles through a highly personalized learning pathway. By becoming increasingly tech-savvy, public servants have the chance to vastly increase their efficiency, find innovative ways of working, and deliver better public services to citizens.
“Azerishiq” OJSC has created an innovative and enhanced e-service for providing electricity of up to 150 kilowatts to the existing or under-construction buildings of entrepreneurs.  As a result of these reforms, entrepreneurs will be able to apply for an electricity connection through the One Window system online by visiting https://www.e-gov.az/en/login/?return=/az/services/readwidenew/3774/ website and the entrepreneur’s business will be provided with electricity within 20 days.
The Digital Court File is an everyday tool for judges, court staff, lawyers and parties to a proceeding that will replace the paper-based court file entirely. It links hundreds of pages of court files into a single view, and all participants in the proceedings can access the documents electronically. The Digital File can also be used as a tool to make cross-references, add notes and comments, search by keyword, filter documents and export them to your computer.
The Government Mentor Program (GMP) is an initiative started by the Government of Telangana, India, envisioned to build familiarity with the Government by bringing officials from relevant departments to mentor startups. The organisers believe that startups work on innovative solutions that have the potential to reform existing processes and services that  bodies provide. The goal of GMP is to assist entrepreneurs eyeing the Government  as a client to establish connections and seek mentorship…
The program transitions chronically homeless patients from the Emergency Room into permanent supportive housing. Their partner, the Center For Housing & Health, has developed a network of 27 supportive housing providers representing ~4,000 scattered site one bedroom apartments dispersed throughout Chicago. The project has housed 59 patients to date, and has found very high mortality (34%) and high rates of uncontrolled chronic disease. Housing is health - it is as a dangerous health condition.
USE-IT!, Unlocking Social & Economic Innovation Together!, is a whole neighbourhood approach to addressing urban poverty. It innovates by building bridges between the places, the people, the public sector, the private sector and civic society partners in a community so they can co-produce solutions to poverty that unlock opportunities and that fits their needs. By doing this, USE-IT! works by respecting what is already there in a community rather than by assuming what needs to change.
While tens of thousands of refugees are permanently resettled to host countries every year, governments lack the capacity to know which communities to place which refugees. Annie™ MOORE, used by the resettlement agency HIAS, deploys advanced analytics to recommend communities that are most likely to maximize refugees’ odds of being employed. Annie™ boosts employment chances by at least 30% over manual placement and ensures that the needs of refugees and community capacities are both…
School age is the golden age for introducing and instilling the values of clean and healthy living behaviour (CHLB) in children. Encouraging children to adopt CHLB is a key focus of Indonesian primary schools’ activities, with the aim of reducing levels of contagious illness and increasing good nutrition. This is especially important to introduce at a young age, as many schools and homes do not have access to clean running water and lack adequate toilets and hand-washing facilities.
10x is a stage-gated internal investment program for the United States government, modeled on modern venture capital practices, that funds the exploration and development of new product ideas, sourced from civil servants, to significantly improve how the government uses technology to serve the public good.