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An additional 395 case studies are available in the case study archive.

The open banking platform is a joint open infrastructure in the banking sector which provides core banking services in standardized open API to ensure fintech companies and banks offer fintech services without partnership with individual banks.
Inquiry and transfer can be processes for accounts of all 18 banks by simply accessing the standardised open API. Fees were reduced by 1/10. Open banking is expected to spur innovation with the emergence of comprehensive financial platforms and improved customer experience.

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The KP Citizen’s Portal is a highly interactive mobile application aimed at serving information and services, disseminating information, engaging citizens, and dealing with public complaints in Khyber Pakhtunkhwa, Pakistan. The application effectively uses modern ICT-based and e-governance tools to help citizens get the latest information about essential citizen services. Furthermore, the system implements a closed-loop regarding complaint management, helping government to solve issues and deal with complaints.

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The imIN-hub aims to envision health services for the citizen of tomorrow. It focuses on developing and adapting towards innovation products, services and training in the areas of eHealth, ICT, Mobile, AI, and Robotics. The project aims to take targeted actions to achieve a digital health model closer to citizens at every stage of their life. The imIN-hub seeks to be the backbone of health innovation in Portugal while working on internal innovation of the national public health company (SPMS) alongside the community.

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With the introduction of 5G, global attention on electromagnetic field (EMF) safety has greatly increased. As such, the “IoT-based, unmanned remote EMF measuring equipment” has been developed steadily to measure EMF 24/7/365 while extending EMF measurement to the entire living environment. An “EMF monitoring system” has also been deployed to manage EMF in real time. In so doing, the system has contributed to the building of an EMF-free country while relieving public anxiety over EMF.

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IPJM offers a constructive tool for multi-disciplinary teams to work together in designing healthcare solutions, through mapping the physical and emotional journey of patients for both the current service and the proposed service reform. It supports groups in understanding and negotiating the conflicting requirements that can arise during transformational projects. This is achieved using journey mapping and user personas for graphically externalising key domain knowledge.

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