Case Study Library

Within the implementation of the National Recovery and Resilience Plan (NRRP). the Italian government has introduced a national “Gender Equality Certification System” that aims at guiding and incentivizing companies to adopt policies aiming at reducing the gender gap in all the most critical areas, such as opportunities for growth in the company, equal pay for equal work and maternity protection, and also supporting a paradigm shift developing from the business world.

The Ukraine war established a commitment to work across sectors to improve digital services to refugees. Focus on end user needs and an unbureaucratic organizational model have produced tangible results such as: Better update of address information in national register Electronic identification - access to digital services Twelve agencies worked with obstacles and bottlenecks in the refugee's user journey, with the objective of good transitions between services.

Mapo-gu created a “SOS One-Stop System” for safe bicycle path. Since there are few buildings or facilities on the bicycle path, it is difficult for users to determine their current location. The basic number plate which is installed on the bicycle path shows the path name and location number and also includes a QR image associated with the system. Through the system, people can quickly call for help in the event of an accident.

Discovery as a Service (DaaS) enables successful delivery of UK Policing Technology through standardised and outcome based discoveries to provide evidence and overcome inconsistency in project initiation. By employing user centric thinking, agile delivery, innovation, and multi-disciplinary teams, DaaS ensures new national technology initiatives provide beneficial capabilities to UK Law Enforcement so they safeguard the UK public. This service is the first of its kind in the Home Office.

The City of Seattle spends over $720 million every year. With the surge of COVID-19, small businesses were left in a highly vulnerable position, forcing many to shut down. This is especially true for women and minority-owned small businesses (WMBEs). We worked with the City to launch its e-commerce government marketplace, providing a platform for government buyers to seamlessly find local WMBEs, access their products and services, obtain quotes, and check out with a few clicks.

Most Brazilian metropolises have a transport network operated by a private company which makes it difficult for transport authorities to have a bright view of the public transport functioning. TRANCITY is a public transport monitoring dashboard which integrates different sources of data, such as bus location, ticketing and cameras, providing real time and historical information that supports management, planning and the operation of public transport networks, with data driven evidence.

MiLAB - Govtech and Public Impact Laboratory, aims to contribute on the digital transformation acceleration of the public sector, by connecting it, through collaboration and open innovation strategies, with start-ups and SMEs that uses emergent technologies and innovative methodologies. MiLAB successfully specialized its activity within the public impact ecosystem, attending the high demand and global tendency of rely on digital innovator among the Government.

Safeguarding children at risk of abuse requires effective multiagency working throughout safeguarding agencies. Current arrangements have proved inadequate and have failed to deliver on the imperative for integrated working. The Moderator Proposition fully resolves these outstanding operational needs. Moderator employs AI technology, with an integrated organisational 'construct', to assemble a comprehensive 'picture of events' for conjoined working across agencies. It is an holistic innovation.

Officina is a lab for innovation in the public sector whose main objective is to catalyse the energy of young talents by offering them a transformative training programme. Officina was developed to address a triple urgency: future decision makers not perceiving the public sector as an attractive workplace; the public sector having high average age workforce and lack of innovative approaches; society at large needing a more modern and appealing public sector in this key historical moment.

The Transparency+ Portal is a digital platform of the Portuguese state, where citizens can access easy-to-read and updated information on public spending in an accessible way, combining data science and storytelling. Launched in 2021, the platform is now a reference resource for monitoring European funds, State and local budgets, and public contracts. In a world often perceived through lens of mis/disinformation, Transparency+ is building trust by nurturing civic engagement and open government.