Case Study Library

A lot of innovative activities are carried out by Dutch and other governments. Unfortunately, the impact is limited. Innovations are stand alone projects, not implemented or scalable within primary processes. This reference model supports the implementation of an innovation management system for governments. The starting point is an Innovation Maturity Scan. Tooling, training and handouts are available supporting a social and process innovation transition at governmental organizations.

The Swedish Center for Digital Innovation has through a partnership with a small software development firm created a digital maturity assessment (DiMiOS) that has been nationally scaled in Sweden. DiMiOS has so far been used in over 400 public sector organizations. Through DiMiOS, public sector organizations are sharing new insights between and within municipalities, regions and agencies, increasing digital maturity in the entire sector. The assessment also acts as a data pump for research.

MedeINN arose from the need to innovate in the government sector, in a city that had been developing its innovation capabilities in all other sectors. For this reason, and under Innovative State premise, we seek to connect the Mayor's Office of Medellín´s challenges with entrepreneurs and researchers capacities. This has been achieved after a redesign of a Public Procurement for Innovation methodology, which enables Open Innovation in the government sector.

The Environment Agency has a responsibility to protect communities from flood and coastal risks. In the past, the agency has struggled to scale their public engagement and reach their diverse audiences, while also retaining a local relevance. Hello Lamp Post was brought on to provide an interactive, live 24/7 conversational channel to educate and inform the public on flood safety, in high-risk locations around the South West of England and Newcastle.

The Violence Early-Warning System (ViEWS) is a publicly available data-driven forecasting system at the frontier of research that generates monthly predictions of conflict fatalities up to 36 months ahead – throughout Africa and the Middle East. The project launched in 2017 to help policy-makers and practitioners plan anticipatory action and humanitarian interventions with a transparent and evidence-based approach. It is based at Uppsala University and Peace Research Institute Oslo.

UK Government is investing in innovative public policy design expertise. Public policy design has been gathering momentum over the past 10 years. But 2022 was a landmark year for public policy design. For the first time, the UK’s government is sponsoring major networks that champion design as key for making policy and services that drive outstanding public value.

When applying for state aid or other services without the means or knowledge to do it online due to the digital gap, it usually takes a day or waiting in queues and filling out paperwork. Communities have thought and offered a grassroot solution: store owners helping their peers to get online procedures done in their business, in exchange for a small fee. It is a simple innovation, yet effective when it comes to decentralize public services, foster digital inclusion, and strengthen local markets

Strategic planning has turned into bureaucracy circus, without really moving the needle. The City of Ashdod has pioneered a new strategic planning model, in collaboration with Insights.Us. The new methodology enables city leadership to define key measurable outcomes, harnessing cross-silos action plans. The digital platform was designed to celebrate success stories, and connect the community, allowing an inclusive whole-of-city approach.

The hard-fought gains of democratization have come under attack in many countries. To reverse this trend, policymakers and civil society need new tools to navigate sophisticated forms of democratic erosion. We combine recent advances in machine learning with massive webscraping to produce high-frequency data and forecasts predicting where democratic backsliding will occur and the specific forms it will take. We equip pro-democracy forces with advanced warning to guide more strategic responses.

The rate of innovation often exceeds the speed at which regulatory systems can adapt, blurring lines between sectors and cutting across transitional regulatory and geographical boundaries. The RPF aims to keep the UK at the forefront of regulatory thinking and experimentation. It sponsors projects, led by regulators, aiming to help create a UK regulatory environment that encourages business innovation and investment. It is market-led and uses real-world innovation settings to deliver.