MiLAB - Govtech and Public Impact Laboratory, aims to contribute on the digital transformation acceleration of the public sector, by connecting it, through collaboration and open innovation strategies, with start-ups and SMEs that uses emergent technologies and innovative methodologies. MiLAB successfully specialized its activity within the public impact ecosystem, attending the high demand and global tendency of rely on digital innovator among the Government.
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Case Study
Safeguarding through the Moderator Proposition – The early identification of children at risk
Safeguarding children at risk of abuse requires effective multiagency working throughout safeguarding agencies. Current arrangements have proved inadequate and have failed to deliver on the imperative for integrated working. The Moderator Proposition fully resolves these outstanding operational needs. Moderator employs AI technology, with an integrated organisational 'construct', to assemble a comprehensive 'picture of events' for conjoined working across agencies. It is an holistic innovation.
Officina is a lab for innovation in the public sector whose main objective is to catalyse the energy of young talents by offering them a transformative training programme. Officina was developed to address a triple urgency: future decision makers not perceiving the public sector as an attractive workplace; the public sector having high average age workforce and lack of innovative approaches; society at large needing a more modern and appealing public sector in this key historical moment.
The Transparency+ Portal is a digital platform of the Portuguese state, where citizens can access easy-to-read and updated information on public spending in an accessible way, combining data science and storytelling. Launched in 2021, the platform is now a reference resource for monitoring European funds, State and local budgets, and public contracts. In a world often perceived through lens of mis/disinformation, Transparency+ is building trust by nurturing civic engagement and open government.
A lot of innovative activities are carried out by Dutch and other governments. Unfortunately, the impact is limited. Innovations are stand alone projects, not implemented or scalable within primary processes. This reference model supports the implementation of an innovation management system for governments. The starting point is an Innovation Maturity Scan. Tooling, training and handouts are available supporting a social and process innovation transition at governmental organizations.
The Swedish Center for Digital Innovation has through a partnership with a small software development firm created a digital maturity assessment (DiMiOS) that has been nationally scaled in Sweden. DiMiOS has so far been used in over 400 public sector organizations. Through DiMiOS, public sector organizations are sharing new insights between and within municipalities, regions and agencies, increasing digital maturity in the entire sector. The assessment also acts as a data pump for research.
MedeINN arose from the need to innovate in the government sector, in a city that had been developing its innovation capabilities in all other sectors. For this reason, and under Innovative State premise, we seek to connect the Mayor's Office of Medellín´s challenges with entrepreneurs and researchers capacities. This has been achieved after a redesign of a Public Procurement for Innovation methodology, which enables Open Innovation in the government sector.
The Environment Agency has a responsibility to protect communities from flood and coastal risks. In the past, the agency has struggled to scale their public engagement and reach their diverse audiences, while also retaining a local relevance. Hello Lamp Post was brought on to provide an interactive, live 24/7 conversational channel to educate and inform the public on flood safety, in high-risk locations around the South West of England and Newcastle.
The Violence Early-Warning System (ViEWS) is a publicly available data-driven forecasting system at the frontier of research that generates monthly predictions of conflict fatalities up to 36 months ahead – throughout Africa and the Middle East. The project launched in 2017 to help policy-makers and practitioners plan anticipatory action and humanitarian interventions with a transparent and evidence-based approach. It is based at Uppsala University and Peace Research Institute Oslo.
UK Government is investing in innovative public policy design expertise. Public policy design has been gathering momentum over the past 10 years. But 2022 was a landmark year for public policy design. For the first time, the UK’s government is sponsoring major networks that champion design as key for making policy and services that drive outstanding public value.