Austin has experienced rapid growth yet many underserved Austinites have found themselves forced to move when they don't want to, or experiencing homelessness. The City didn't have an anti-displacement strategy. We created a first set of anti displacement insights, accelerated community co-created anti displacement strategies, developed an interactive data tool to stimulate driven approaches, and co-created an equity tool to mitigate displacement risk heightened by its own transit investments.
Case Study Library
Where innovations are collected and shared to disseminate and replicate good ideas
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As more services digitalize, there is a need for high assurance digital identity; to empower our citizens to transact digitally by providing them with a convenient and secure digital identity; to digitally enable government and businesses to digitalize their operations and capture new opportunities by providing a series of trust services in the form of APIs; and to create an ecosystem of trust so as to promote trusted data flows. Citizens, government, and businesses have benefited from Singpass.
Customer-oriented public services direct the authorities to look at citizens from their own responsibilities without taking into account a citizen’s overall life situation. A human-centric and life event -based operating model supported with the life-event service ecosystem technology enables the authorities to produce value directly in people's life events through the cooperation of other service providers in a timely and proactive manner.
Governments need staff equipped with key digital capabilities alongside traditional skills of policy, economics and ethics. The majority of post-secondary programs producing future public servants lack training on digital era skills and competencies. To solve this problem, we lead a train-the-trainer model to share open educational materials, including a syllabus on digital era public administration skills. We are nurturing a global community of faculty wh teach these materials.
Democratic Technology brings governments and citizens into the 21st century. It empowers engagement in real time on daily issues, between people and politicians in a seamless and transparent way. Using geolocation or an address entry, real verified users are shown their government representatives on their smartphones enabling direct one-to-one messaging on important events. Collected anonymized data enables evidence based decision making for the public and governments.
Case Study
Integrated System for Attention of Gender-violence Victims (using Artificial Intelligence)
The innovation was born amid the pandemic and was inspired by the thousands of women that were locked up and forced to live with their aggressors. Just as an example, in 2020, the 144 hotline received >108 thousand communications related to domestic violence. We developed a comprehensive system of care for victims of gender violence in order to improve the state's response to the problem. The innovation consisted not only the gathering and systematizing of information, but also considered…
The Future Mentors programme is a reversed mentoring programme in which a small group of young people mentor a decision maker from their own city about the hopes, dreams, and fears of the young generation regarding the future of their city. The programme is a platform for youth in cities to get into a dialogue with the decision makers and get their concerns and wishes heard. Twenty-six cities around Europe participated in the programme in 2022.
Less than 5% of Small Business (SBs) in Australia take out formal intellectual property protection, with many small business owners putting themselves at risk due to a lack of awareness about the need for Intellectual Property, especially at the point of establishing their business. TM Embed aims to engage these small businesses at critical points of their business journey by building awareness, educating them about trade marks, and simplifying the way in which they engage with the trade ma
SA VPP is the largest network of home solar and battery systems lowering energy costs for thousands of public housing tenants while providing critical energy network services.
SA VPP has developed innovative approaches to:
Significantly reduced energy bills for vulnerable South Australians
Providing more access to renewable energy for more people
Proving new commercial models for financing renewable energy assets
Driving regulatory reform that accelerates Australia’s energy market…
The Latrobe Health Assembly has undertaken a co-design process with service providers, government and people with lived experience to develop an innovative mental health cafe model for Latrobe City. The cafe has and continues to involve people with lived experience at all levels. It aims to: increase opportunities for peer support and social connection; reduce emergency department presentations for non-emergency mental health issues; and improve mental health consumer experiences and outcomes.