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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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While tens of thousands of refugees are permanently resettled to host countries every year, governments lack the capacity to know which communities to place which refugees. Annie™ MOORE, used by the resettlement agency HIAS, deploys advanced analytics to recommend communities that are most likely to maximize refugees’ odds of being employed. Annie™ boosts employment chances by at least 30% over manual placement and ensures that the needs of refugees and community capacities are both…
IPGAIN (Intellectual Property Global Artificial Intelligence Network), created by IP Australia, is a worldfirst marketplace providing global access to pioneering artificial intelligence (AI) and machine learning (ML) tools. IPGAIN is like an app store, sharing ground breaking technology that solves challenges unique to the IP community. This initiative is driving collaboration and reducing duplication between national IP offices, to improve quality and consistency across the global IP community.
It is difficult for job seekers to identify the employment information that applies to them. "The Work" is a service provided through 'Work-Net', Korea's public jobs portal network. The service uses AI technology to analyze job seeker data and to provide employment infortmation that is tailored to each user. The service offers recommended information to job seekers in six job-related categories. By using the service, the time it takes to search for the information is reduced drastically.
As a pilot project, the first piece of AI software developed in public-private cooperation was recently added to the Estonian code repository, which can be re-used and developed further free of by all public and private stakeholders. We also created a new form of cooperation, a framework in order to make cooperation between companies and the state sector in IT development possible in the complex web of procurement rules. This project enables to build solutions for the digital state by anyone.
The digital economy is booming in Medellín. So is digital tax evasion. To identify potential tax evaders, the local treasury department used to detect unregistered online stores manually. Since the use of social media for economic activities has grown exponentially, the agency has now developed a bot that automatically scrapes Instagram for such stores - and officers can use their time instead to work with store owners to formalize their businesses.
To encourage data-driven decision making in public sector, University of Latvia and Microsoft Innovation Center developed a “Data challenge” platform and methodology. Aim of the initiative is to bring together teams of public sector officials and data analysts and in few weeks to create several AI solution prototypes for a specific public sector challenge giving the organisation an opportunity to explore innovative, data-driven solutions that they eventually can develop and implement in…
Make.org est une plateforme européenne de mobilisation citoyenne autour d’actions de transformation de la société. Dans ce cadre, Make.org développe une solution digitale de consultation massive, totalement inédite, capable de faire participer autour d’une question simple d’intérêt général, plusieurs milliers de citoyens, dans plusieurs langues, et de restituer les résultats de cette consultation en ligne, de manière quasi instantanée. Cette solution est complétée des…
Converlens emerged from the Australian government’s 2017/18 Business Research and Innovation Initiative (BRII) "Digitally enabled community engagement in policy and programme design" challenge. The BRII challenge linked into OGP Australia’s first National Action Plan. Deploying artificial intelligence (AI) to provide a smart layer of qualitative natural-language processing techniques (NLP), Converlens assists people in government to excel at managing the submissions and communications…
Transport Canada has piloted the use of Artificial Intelligence (AI) to perform risk-based oversight by scanning Pre-loading Advance Cargo Information (PLACI) to identify potential air cargo threats (i.e. “bomb-in-a-box” scenario). By using AI to perform this function, there is potential for Transport Canada to save 1,000’s of hours and conduct risk assessments on all air cargo shipments coming from abroad -- in real-time.
Open policy-making is an opportunity for government and stakeholders to move from linear, polarized, single-issue, interest-based considerations to interactions that are networked, collaborative, opportunity-based and where complexity is viewed as an asset. Adapted for the Government of Canada context, Pol.is is a cost-effective and highly scalable, digital engagement platform that can be used as part of broader strategies to put people and robust evidence at the heart of government decisions.