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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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17 million of people joined the eHealth in less than 6 months, which is every third Ukrainian. Such growth determined by the Public Power Corporation model of organizational process of the eHealth implementation in Ukraine. It was developed by the state-owned enterprise eZdorovya in cooperation with the government, business, IT and civil society. It enables to create a national highly secure eHealth system fast, effectively and transparently. Today, the eHealth in Ukraine is one of the key…
Climate change requires comprehensive responses at local and regional level which makes local government critical to the delivery of national and international policies. The establishment of four Climate Action Regional Offices (CAROs) as Centres of Excellence based on distinct geographic/topographic characteristics enables them to advise local authorities in their region on climate action strategies ensuring a coordinated response and assisting with the roll-out of national/regional policies at…
With the drafting of its first Constitution, Mexico City had a great opportunity: to explore innovative ways of crowd-sourcing this historic document, setting an example to other cities in the world on how to design important democratic experimentation at the scale of a megalopolis. The result of the entire Constitutional process is a forward-thinking document with progressive social policy and human rights at its heart. It became a legal reality in September 2018.
Open and inclusive policy-making builds upon the idea of designing policies by broadening the evidence base. An innovative web-based tool called SME test enables the public (citizens, business entities, economic and other interest groups) to quantify the impact of their alternative policy proposals on SMEs, in addition to substantiating their comments and proposals on a public policy proposal. Despite the tool's ease of use, it enables users to conduct more sophisticated analysis.
High resolution satellite data were used to make a credible estimate of the number of brick kilns across the ‘Brick Belt’, helping to calculate the scale of modern slavery present. Brick kilns are high slavery-prevalent industries and before this work, the full scale of brick kilns and by proxy, slavery, was unknown, making action from the appropriate agencies difficult. This innovation provides data to help NGOs and governments fight modern slavery. This approach scales in time and space.
Zika Mozzie Seeker (ZMS) transforms traditional presence/absence surveillance for invasive mosquito species by synchronizing citizen scientists set egg traps to provide 'early-warning' networks. Eggs from Do It Yourself ovitraps are aggregated and rapidly screened using a world-first method that can detect 'DNA' of one Aedes aegypti amongst 5,000 of the local species. Eggs from many (10-25) traps are batched into each polymerase chain (PCR) cohort, with results fed back to each participant.
In light of the merger of three fiscal agencies into one, the Opolskie Revenue Administration developed a management model aimed at achieving the best results which is tailored to the needs and expectations of employees and the surrounding society. The new management model obtained a better understanding of the tax administration's mission by the local community by focusing on: user-centricity; stakeholder involvement in tax office to show transparency and public involvement; and listening…
Online and interactive platform that allows citizens to access information on more than 1000 public projects of the Buenos Aires City Government (hereinafter, “GCBA”). Providing data visualizations and geo-referenced maps, BA Obras facilitates citizen control. The initiative seeks to increase transparency in public management based on real-time monitoring with up-to-date and structured data. The government of Buenos Aires City published BA Obras code in Github, so other governments can…
The Government of Slovenia has developed a new approach to preparing government services and public policies. Through specially designed workshops with a 360° approach to different stakeholders, these so-called ˝Policy Jams˝ aim to develop citizen-centred policy solutions. Based on systems theories and service design principles they open up the discussion space, while gearing participants toward finding viable innovative solutions.
The automatic filling and assessment of individual’s income tax return enables the tax return to be delivered in a simple, convenient and timely manner, as it exempts the taxpayer from any interaction except the confirmation of the pre-filled values. The tax return is fully filled out by Tax Administration with the data gathered (income and expenses) from third parties information (employers, businesses, banks, etc.) and from the individual elements declared by the taxpayer in the previous…