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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.
Mlad.si (which translates to »you are young«) portal captures key information for the young people from the government departments, the youth sector and the non-governmental organizations - all in one place. In addition, all information on the portal is contributed by the young people themselves, i.e. “YOUNG PEOPLE FOR YOUNG PEOPLE”. At the same time, a communication network through social networks (FB, IG, TikTok) is in place and works in connection with the portal.
In Kenya, it remains difficult for both watchdogs and citizens to understand how financial resources are utilised since it decentralised services from national to county-level governments in 2013. PesaYetu is a data visualisation website designed to easily explore, interpret and report on budget-driven stories affecting counties. The primary audience is researchers and journalists who want to empower citizens at the county level to engage their leaders on issues concerning policy and governance
The eBox Citizen is a digital mailbox in which Belgian citizens can receive official documents from Belgian public instances at every level. Given the complex nature of Belgium’s federal state structure, the deployment of such a centralized eBox has proven to be a crucial step in the continuous digitalization of public services in Belgium. It got an enormous boost throughout the Covid-19 pandemic, as the quickest way for citizens to receive an invitation for their vaccination was via their…
KSPO has created the SOLF, Seoul Olympic Legacy Forum as a platform where Olympic legacy entities from all around the world gather for the first time to share and collaborate on sustainable development plans for the Olympic Legacy. Through the SOLF, Olympic legacy entities communicated and cooperated with each other to solve the long-term social problems after the Olympic games and to deliver intangible legacy of Olympic spirit and world peace to future generations.
Tertius has resulted in massive productivity gains for the building industry in DC, enabling developers & property owners to book (at a nominal cost) certified third party agency inspections. Outcome: Far more efficient matching of demand & supply for permit inspections, substantially reducing turnaround times. Tertius has driven revenue to the taxpayers, increased regulatory oversight, increased safety in the building community, saving property owners and developers thousands of dollars.
e-insan is an integrated platform, offering a wide range of services based on equal opportunity and accessibility for employment and lifelong professional development. In addition, it supports data-driven decision-making processes. The platform provides job and internship opportunities, online training for employees, and many contents of career development for youth and creates a talent pool with verified data. Blockchain-supported e-insan increases efficiency and transparency in HR management.
The innovation is a new and comprehensive awareness program to apprise the public of the existing policy and legal framework in which they operate in Lebanon, through the mapping of existing laws and decrees, by topics and sectors. The aim is to understand the existing framework as a first step in working toward a just one. This empowers public officials and citizens with the right information to establish rule of law and accountability and to flag out gaps, inconsistencies and required reforms.
Most Brazilian metropolises have a transport network operated by a private company which makes it difficult for transport authorities to have a bright view of the public transport functioning. TRANCITY is a public transport monitoring dashboard which integrates different sources of data, such as bus location, ticketing and cameras, providing real time and historical information that supports management, planning and the operation of public transport networks, with data driven evidence.
The Transparency+ Portal is a digital platform of the Portuguese state, where citizens can access easy-to-read and updated information on public spending in an accessible way, combining data science and storytelling. Launched in 2021, the platform is now a reference resource for monitoring European funds, State and local budgets, and public contracts. In a world often perceived through lens of mis/disinformation, Transparency+ is building trust by nurturing civic engagement and open government.