TOMI is a network of interactive street kiosks that allow every citizen to freely use public services on-the-go, in a simple, fast and convenient way, while performing their daily routines on the city streets.
By using TOMI, people can search for a specific public entity/service, choose the one that’s closer to their current location and take a virtual queue ticket to a given public service, with the possibility to require an SMS alert when their queue number is approaching.
Innovation Tag: Cross-Sector Partnerships
Reliable transportation is the primary barrier to stable employment for shift workers. Our solution leverages existing technology to provide “transportation as a benefit” through an integrated network of on-demand transportation options. We will quantify savings for employers due to reduced turnover and increased employee productivity, incentivizing them to fund the program long-term.
Canada Beyond 150 was an experiment in leadership development for a diverse cohort of new public servants, with the goal of encouraging a culture shift to a more open and innovative public service. Working in groups part-time over a year, participants learned foresight, design thinking and external engagement methods and applied them to complex policy issues, with a focus on diversity and inclusion. It demonstrated the power of experiential learning, especially from engagement with stakeholders.
The justice system is fundamental for democracy. To ensure citizen confidence, to transparent all its actions and to ensure the legitimacy of judicial decisions, the Judicial Branch joined the worldwide effort to promote open government partnership with the creation of an institutional policy of Open Justice, unique in the region, which promotes judicial management based on transparency, citizen participation and institutional collaboration. It will benefit all users of the Judicial Branch.
HubGov is an interinstitutional program of innovation in Government that has the participation of institution from the three spheres and three powers. Through a learning trail in innovation and intrapreneurship skills, each institution comes up with a complex challenge and at the end of the program presents a solution proposal to this challenge.
The Korea Power Exchange (KPX) set students and parents as policy targets and systematically connected electricity-saving activities with the performance of volunteer hours which reflected in grades of school students. This program, which estimates electricity savings as a service rather than money, is leading to changes in consciousness that are perceived as social values in the future. The People's Virtual Power Plant will eventually be fused with advanced technology (blockchain, AI, big data)…
AUSTRAC is the first known government law enforcement or intelligence agency to run a global Codeathon forum. AUSTRAC leveraged innovation, collaboration and exploited technology to improve its business operations, develop efficient new solutions in consultation with government partners, industry, academia and the private sector.
Case Study
Integrating Design and Behavioural Insights to increase the take-up of an education savings program…
The Canada Learning Bond, a government education savings program providing a financial incentive to low income Canadians, turned to behavioural insights (BI) to tackle persistent low take-up. Following unsuccessful BI trials based on academic literature and expertise, we turned to Design. In a Government of Canada first, combining lessons learned from human centred design processes including stories from citizens and BI we developed outreach that significantly improved the take-up of the Bond.
AELOUS is a mid-altitude airborne maritime sensor platform which significantly increases the operating surveillance range by increasing the elevation of the monitoring systems. The Aeolus platform can effectively operate at 450m above the ship – increasing the surveillance area in excess of 11 times of what can be monitored with existing solutions. The platform can be used with multiple lifting systems and can be deployed for many hours. It is being trialled by Naval and Search&Rescue…
The Government of Finland has launched an “Experimentation Accelerator” as a network-based self-organising platform for innovative public servants to develop cross-sectoral solutions through co-creation, mutual learning and sparring from inspiring innovation champions. This year there are 17 teams involved in the process consisting of 4 co-working sessions, with experiments ranging from Lean Start-up, deepened service thinking in and across the participating organisations to AI and strategic…