Innovation Tag: Design

Emilia-Romagna’s Digital Agenda led a significant innovation process for public administration decision-making. The process resulted in a co-design phase with local administrations to structure and publish online the first geo-referenced regional Observatory on ultra-broadband connectivity in Italy. Multi-stakeholder participation made it possible to identify and highlight the various strengths and weaknesses of the tool, enabling its optimisation.

In response to the absence of a reliable digital tool that empowers mothers and parents with evidence-based methods of healthcare, the BarevBalik (Hello, Child!) platform (website and mobile app) was developed in cooperation with the Republic of Armenia's Ministry of Health. It is a "one-stop-shop" for maternal and child healthcare that provides access to health information, information on public health services, digital tools, and a digitalized health service.

INDECOPI, the agency of competition in Peru, has created a specialized unit called “Effective Compliance Team”, which incorporates behavioral insights (framing effect) in their communication with other government institutions. Through this innovation, the government has a cost-effective tool to incentivize compliance, ensure the understanding of other institutions about bureaucratic barriers to competition, and benefit economic agents in the market and overall, the citizens of Peru.

The techDetector is the first technology radar giving an overview of emerging technologies that have the potential to influence the area of sustainable development in the future. It lists future technologies from all sectors of sustainable development and assesses their potential impact on sustainability and gender equality. The techDetector helps inform, sensitize and support foresight processes, enabling better decision-making by providing sound information on technological developments.

The NSW Government has developed a whole of government spatial tool to improve planning and pre-development processes. The tool modernises the traditional approach to strategic planning, site assessment & land use evaluation and provides user friendly access to GIS capabilities where multiple agencies can work together on a project in NSW public sector. Through this, government agencies are enabled to make faster, better informed, more transparent and consistent decisions on NSW land.

Achieving carbon neutrality requires collective action involving businesses and residents and encouraging them to participate in local governance processes. The most immediate challenge to enable collaboration is to effectively communicate the multiple lines of actions and operational objectives. The Visual Action Plan gives a holistic overview helping public officers to collaborate internally and externally.

The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.

Nova Scotia has 21 Community Transportation Operators serving mainly vulnerable populations in rural areas. The CTOs were unable to feasibly procure a common dispatch and scheduling solution that met their needs, leaving them with inefficiencies and inability to meet growing needs. The Outpost for Public Sector Innovation designed a new approach to co-designing and procuring solutions to complex challenges. Together with stakeholders, partners and vendors, two viable solutions were developed.

Governments have relied largely on public sector units (PSUs) to set up EV charging stations, failing to leverage the private sector to invest in charging networks at scale. Delhi has implemented a PPP model which is unique in its structure, design process and the criteria used for bidding. Delhi’s approach of setting up 900 charging points at 100 locations in private-public partnership (PPP) mode with a tariff as low as ₹2 per unit (less than 3 US cents) could offer a model to emulate.

A proof of concept has been created to incorporate design techniques in many elements of a PoD's life cycle, planning for future demands and overcoming existing hurdles. The proposed strategy prioritizes the needs of persons with disabilities and helps them acquire the resources and services they need. It also helps families gain confidence in caring for a disabled kid. This helps POD engage, lead, create, and sustain life.