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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Ethical delivers is a home delivery platform founded in 2020 to address the needs raised by the Coronavirus pandemic as an alternative to extractive capitalist platforms. It provides basic goods and services while respecting workers' rights and environmental sustainability. Designed following cooperative principles through an urban codesign process, it has clear pillars: a fair rider salary, the use of vehicles that minimise environmental impact, and a more direct relationship with small…
There are plenty of innovative initiatives that never manage to reach the public sector, generating inequalities in access and quality in the provision of solutions. GovtechLab Madrid is the first open innovation Lab located inside of the Community of Madrid. The focus of the Lab is on reducing the barriers and accompanying both the supply and demand sides in finding solutions and opportunities to implement them.
The Mayor of London is piloting how human centered design and systems thinking can fuse with a missions-orientated approach to make the city a better place to live, work and visit. Designing London's Recovery seeds a portfolio of radical innovations cutting across policy areas, embedding future resilience and redefining good growth by deconstructing silo working, fostering a design-led collaborative and inclusive policy ecosystem, and sparking creativity to create further systemic impacts.
In order to implement innovative solutions in the city of Córdoba under an open innovation approach, the local government launched the Córdoba Smart City Fund, the first Govtech fund in Latin America, to invest and partner with impact startups that contribute to the development of a smarter, more inclusive and sustainable city.
We detect wicked problems and turn them into new spaces for innovation. It is a platform for all Estonian ministries, the public and the private sector, experts and entrepreneurs to join forces and build the future that we deserve. We are untapping new markets with a powerful but lean public-private collaboration.
The number of traffic accidents resulting in human casualties have not shown any significant decrease in Estonia over the past ten years. While velocity is one of the factors to significantly increase the severity of the consequences, user-centric approaches also lead to the realisation that in Estonia speeding is a widely accepted social norm. An innovative approach was developed in order to test the effect of losing time, instead of money, as a potential measure to affect drivers’ behaviour.
An Economic Reform Governance Model to reform design and delivery of citizen-and business-centric public services was introduced in 2016. Aim of the Model was to eliminate barriers, ensure transparency, develop digital public services and expand competitiveness through increasing engagement of civil society and businesses in the reform process. Implementing 136 reform initiatives by passing 55 legal acts enabled the government to create more favorable social-economic opportunities for citizens.
Koldchain is the world's lowest-cost, patent-pending, GAVI-endorsed, solution based on thermosensitive polymers that leave distinct patterns upon exposure to temperature shifts. These patterns are interpreted by our smartphone algorithm to detect whether temperature fluctuations have damaged vaccines or other sensitive maternal health biotech products, and thus prevent infant & maternal mortality. The same tech applies to dairy, meat, and many other products where temperature affects quality.
The CXEC is a cohort program that brings together US Department of Agriculture (USDA) staff across America to learn about customer experience (CX) and develop new solutions to common CX issues faced by American farmers. In doing so, it creates a unique space for collaboration, knowledge-sharing, and the development of locally-informed solutions.
Better ecosystem understanding is needed in the Western Balkans where governments face the challenge of aligning with the European Green Deal and Circular Economy amid EU enlargement discussions. This project implements an innovation policy for sustainable growth by introducing tools for territorial analysis to support development policies. It is the first regional effort of this kind, positioning existing circular economy challenge owners in a system viewpoint as part of a co-creation process.