The Flexi-Team helps advance top priority political projects, which could not have been implemented with the currently available staff. The team supports all divisions of the ministry that have temporary staff shortages due to absences or unfilled positions, or due to short-term projects. Furthermore, the Flexi-Team promotes a more flexible work environment in the ministry e.g. by establishing the use of modern knowledge management methods and by offering support in creative design processes.
Innovation Tag: Methods and Tools
The General Data Protection Regulation (GDPR) requires that organisations carry outData Protection Impact Assessments (DPIA or PIA) prior to starting a likely risky processing operation. The PIA tool is a free and open source software tool, available as a standalone and “server” version. It helps organisations to conduct PIAs by guiding them through the process step-by-step, and thus to demonstrate compliance with the GDPR.
In May 2016, the Mayor of San Francisco launched the Safe and Clean Neighborhoods Promise. This was a new initiative to improve the quality of life in San Francisco with a coordinated approach to delivering City services better and faster. He issued an Executive Directive to Department Heads responsible for quality of life issues directing them to prioritize services so all residents have access to clean, safe, maintained public spaces and facilities. To ensure success, the mayor created the…
The challenge the city Ljubljana wanted to address was how to approach young people who have ideas. What works well, and what could be even better? City Incubator is a programme for the implementation of the ideas of young people in Ljubljana. It is a sustainable tool for implementation and co-financing of local youth initiatives. Individuals or groups may put ideas forward and in the frame of the programme, they receive professional support for the fine-tuning, and financial support for the…
Case Study
Vitamin Lab: How to Take Citizen Responsiveness and Integrity in Health Services to the Next Level
The innovation was developed to tackle the problem of corruption in the Lithuanian healthcare sector. We conducted a Vitamin Lab experiment to find out if the change of the clinic’s environment indirectly affects the behaviour of patients, how it can influence their attitudes towards the clinic, increase transparency and reduce bribery. To our knowledge, it was one of the first initiatives to use this type of measured social design interventions in the context of healthcare sector corruption.
ProZorro.Sale is an electronic auction system aimed at transparent sales of state and local government assets. It involves a central database that conducts auctions and stores all the information about the transaction and commercial platforms connected to the database via Application Programming Interface (API). After the transaction all the information becomes public.
With the complex service system, it is difficult to help young people with numerous problems. The MY LIFE working method is a co-created, human service integration for young adults, complete with case management, a survey assessment, and an ePlatform.
The Price Bank enables public procurement parties to have points of reference for price quotes for particular products, as it is a database of electronic invoices issues in Brazil. Participants narrow their search via descriptors and filters to find the right quote.
SPID (Sistema Pubblico di Identità Digitale, or Digital Identity System) is a solution for accessing public administration online services through once-only digital identity (user & password) generated by private Identity Providers. It can be used from any device (PC, tablet & smartphone) by citizens. SPID aims to improve the relationship between citizens & the public administration by expanding the digital approach in using public services.
A multi level interdiscipline municipality model was created in order to improve the level of service and treatment provided to the targeted population. The aim of the model is to reduce the time of the homelessness of the young adults at risk and speed the transfer from "reaching out" and detection to treatment and rehabilitation.