Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Le LabZéro est un laboratoire d’innovation publique qui poursuit des objectifs “zéro”, comme “zéro personne à la rue”. Afficher une forte ambition permet de mobiliser les énergies et d’encourager la créativité. C’est un lieu tiers, piloté par l’État régional et animé par une équipe d’horizons différents, qui rassemble tous les acteurs concernés et volontaires pour trouver de nouvelles réponses aux questions de politiques publiques.
The General Data Protection Regulation (GDPR) requires that organisations carry outData Protection Impact Assessments (DPIA or PIA) prior to starting a likely risky processing operation. The PIA tool is a free and open source software tool, available as a standalone and “server” version. It helps organisations to conduct PIAs by guiding them through the process step-by-step, and thus to demonstrate compliance with the GDPR.
Tens of millions of Americans are eligible to clear their criminal record, but due to a complicated, costly, and time-consuming process, only a small fraction have been able to do so. Clear My Record makes automatic record clearance possible by using an open source algorithm to review records, determine eligibility, and produce clearance motions. It shifts the burden of record clearance off of individuals by enabling the government to clear all records at scale and reinvest in communities.
In May 2016, the Mayor of San Francisco launched the Safe and Clean Neighborhoods Promise. This was a new initiative to improve the quality of life in San Francisco with a coordinated approach to delivering City services better and faster. He issued an Executive Directive to Department Heads responsible for quality of life issues directing them to prioritize services so all residents have access to clean, safe, maintained public spaces and facilities. To ensure success, the mayor created the…
For the first time in India, over 100 million citizens have been conferred a legal right to grievance redress. The Bihar Right to Public Grievance Redressal Act also provides a no-wrong door policy (every complaint compulsorily received in any centre in Bihar or digitally and acknowledged) and power parity between citizens and public authority (specially mandated independent, quasi-judicial officers provide a one-stop solution after weighing evidence from both sides).
SPID (Sistema Pubblico di Identità Digitale, or Digital Identity System) is a solution for accessing public administration online services through once-only digital identity (user & password) generated by private Identity Providers. It can be used from any device (PC, tablet & smartphone) by citizens. SPID aims to improve the relationship between citizens & the public administration by expanding the digital approach in using public services.
SKYrooms is a network of spaces that enable effective collaboration across sectors to inspire breakthrough innovation. The prototype, which overlooks Big Ben, was developed with IDEO and the Royal College of Art. It celebrates both historic architecture and cutting edge technology, using design to signal new ways of working, new permissions and embed an innovation culture.
High transaction costs, long bureaucracy, and a weak controlling system create bad image of public services, especially in terms of forestry business. One Timber One ID (SIPUHH) is an innovation as a tool in controlling forestry business. It provides a system in which any timber traded has an ID, so its origin and legality can be identified. It promotes greater accountability on the timber industry to respect forestry law.
The Better Government Movement (BGM), housed on Innovation.gov, builds a 21st century, delivery-driven government. BGM creates an inclusive space where public servants can grow their creative capacity and learn new tools, approaches, and mindsets to jumpstart innovation. This is in service of solving government-wide problems and affecting positive change within agencies and government writ large.
The sick leave e-certificate was introduced to reduce the administrative burden related to the processing of sick-leave paper certificates, both for institutions and inhabitants, as well to provide complete data on issued certificates in Latvia. Since 2018 sick-leave certificate are issued only electronically in the national E-health system which provides processing and circulation of certificates electronically among health care institutions, patients, employees and social insurance…