Innovation Tag: Skills and Competencies

Good Coffee is a Vocational Engagement Enterprise that organises a chain of social cafes for people with complex psychosocial disabilities.  The cafes provide vocational rehabilitation on a work place and for some, introductory training is already given during their hospitalization in Mental Health Centers. The model enables continuity of care and transition between the realms of Health, Social Services and Employment. Good Coffee also reduces public funding, increases independent living and…

The Small Business Development Corporation (SBDC) has embraced human-centred design to transform the way regulation is developed and applied for small businesses in Western Australia. The SBDC partnered with 22 local governments to deliver the Small Business Friendly Approvals Program, which involved reviewing the approvals journey from the small business’ perspective and designing reforms to streamline processes. The Program has ignited transformational change and made it easier to do…

The City of Austin has piloted an anticipatory governance tool named the Civic Research Agenda (CRA) to help the City become future-ready in the face of complex civic challenges. The CRA leverages a strategic foresight methodology to proactively plan for plausible future scenarios and identify implications for decision-making today, thus moving the City away from reactionary and short-sighted policy making and enable it to “look around the corner” to future challenges and opportunities.

Digital Training for All ensures and monitors the continuous progress in digital skills to promote the digital training of citizens by integrating and enhancing the city's public-private strengths. To this end, a dynamic alliance will be created to stimulate the city's digital skills ecosystem, bringing it closer to the public. Among its initiatives, Digital Volunteering is already a reality, a digital accompaniment project for the elderly population to mitigate loneliness and reduce the digital…

The progressive loss of cultural identity in the indigenous and peasant communities of the Amazon region (Urakusa, Shushug, Pakuy and Leymebamba - 6500 inhabitants), led the population to ask the State to support the formulation and implementation of an action plan, including the direct participation of indigenous youths. A total of 123 children participated in the creation of copyright protected literary and artistic works to revitalise cultural heritage, and over 1,115 Awajún indigenous…

The innovation strategically aligns the Chamber of Commerce of Cosenza's (Camera di Commercio di Cosenza) personnel approach with its evolving goals and societal needs. It introduces a fully innovative, multidimensional recruitment process, impacting professional profiles, job announcements, selection processes, and communication strategies. This benefits the Chamber by enhancing recruitment efficiency and attracting qualified candidates, seemingly distant from institution but capable of…

The Idarathon competition is a response to the imminent need for agility and resilience in the Moroccan administration. The name of the competition is a contraction of the terms 'idara', meaning administration, and marathon, a competition in which civil servants are challenged to innovate. During this competition, a number of challenges are identified and form the basis of the process of ideating and prototyping solutions to meet them.

To improve the Government's response to problems and delivery of products, the Office of the Prime Minister of Croatia introduced Agile methodology and Agile teams, which mimicked startups in using iterations and learning to inform their next move. All governments have policy challenges that seem too complex to be solved. These challenges span across several departments, have some areas where jurisdiction of departments is unclear, and any intervention would have serious impact on all citizens.

The Office of the Prime Minister of the Government of Kosovo, together with GIZ in Kosovo and Innovation Centre Kosovo (ICK) have developed the Civil Service Innovation Program for Implementation of the Stabilization and Association Agreement (Gov4SAA). The program enables civil servants to identify a challenge and then design a solution in the form of innovative products or services to be used by citizens, government, and other relevant stakeholders.

The language in the Brazilian public sector carries a history of being complex, full of acronyms, technical terms, etc. This, at times, means that the population is unable to understand the language used by the government. The Simple Language Programme is the first Brazilian public policy aimed at simplifying the language of government, enabling public servers to communicate more simply and supporting the simplification of documents.