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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The NSW Government has developed a whole of government spatial tool to improve planning and pre-development processes. The tool modernises the traditional approach to strategic planning, site assessment & land use evaluation and provides user friendly access to GIS capabilities where multiple agencies can work together on a project in NSW public sector. Through this, government agencies are enabled to make faster, better informed, more transparent and consistent decisions on NSW land.
Governments are buried in hard-to-search PDF documents that hold data with great value for citizens, scientists, and public servants. At the Canada Energy Regulator, we developed data science methods to liberate 20 years – and tens of thousands of kilometres – of environmental and socio-economic data from over 1900 PDF documents from oil and gas pipeline applications. We made it easy to search and explore this data in our powerful and user-friendly search tool, BERDI.
The AJSC has developed a new model to measure the determinants of the ‘quality of life’ in Ajman, covering six key areas of public service. The Model comprises a comprehensive factor measurement framework embedded on a sophisticated web-based application, with inbuilt protocols for scientific data collection, project management, data visualization and reporting. It systematically measures gaps and impact of interventions, via targeted performance assessment of framework factors.
The reason for creation was to improve inspection models of external control, which were based mainly on legality and conformity. IEG-M index is an instrument for measuring public area effectiveness, as it analyses the inputs, resources and processes of the local administration, evaluating its policies and activities. There are many finalistic results indexes, but none of them deals with the evaluation of processes to analyse the application of public money that impacts local communities.
QualiChain project is guided by the vision to transform and revolutionise the domain of public and education as well as its interfaces with the labour market, policy making, public sector administrative procedures and the wider socio-economic developments, taking advantage of blockchain and other technologies. The ASEP pilot focused on optimising internal evaluation procedures pertinent to the selection and recruitment of public sector personnel with respect to the candidates’ qualifications.
Over 3 million citizens annually visited government offices in Delhi for various transport services. To reduce interference of middleman, application pendency and physical exposure in view of ongoing Covid-19 pandemic, faceless services have been launched to offer transport services to citizens at the comfort of their home. Using AI, e-sign, biometric-based authentication and institutional restructuring, faceless services provide hassle-free contactless services to citizens.
In Kenya, it remains difficult for both watchdogs and citizens to understand how financial resources are utilised since it decentralised services from national to county-level governments in 2013. PesaYetu is a data visualisation website designed to easily explore, interpret and report on budget-driven stories affecting counties. The primary audience is researchers and journalists who want to empower citizens at the county level to engage their leaders on issues concerning policy and governance
In response to the Australian Government’s National Blockchain Roadmap the Blockchain Excise Platform digitises and tracks a taxable commodity (in this case pure litres of alcohol). It connects producers and regulator with real-time access to new data, generating productivity benefits and reducing illicit activity. A first of its kind blockchain ecosystem connecting the regulator to industry to more effectively control the movement, transfer and payment of liabilities for an excise commodity.
Tertius has resulted in massive productivity gains for the building industry in DC, enabling developers & property owners to book (at a nominal cost) certified third party agency inspections. Outcome: Far more efficient matching of demand & supply for permit inspections, substantially reducing turnaround times. Tertius has driven revenue to the taxpayers, increased regulatory oversight, increased safety in the building community, saving property owners and developers thousands of dollars.
e-insan is an integrated platform, offering a wide range of services based on equal opportunity and accessibility for employment and lifelong professional development. In addition, it supports data-driven decision-making processes. The platform provides job and internship opportunities, online training for employees, and many contents of career development for youth and creates a talent pool with verified data. Blockchain-supported e-insan increases efficiency and transparency in HR management.