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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Survey figures spoke an alarming truth about a lack of awareness in the public of the risks of the flu and Covid-19, especially when they were circulating at the same time, alongside the essential protection that the vaccines provide. This meant that there was a need for a tool that provided instant access to a trusted voice (the NHS) to cut through misinformation and confusion caused online and to encourage vaccination. The 'NHS Winter Vaccines Virtual Helper' was developed to become that tool.
The UK government launched a new “youth hub” offer of employment services to young people affected by the disruption of the covid-19 pandemic. Through four days of workshops with key stakeholders, which included engaging young people, Impetus ran a theory of change process to enable one of the flagship hubs to co-design their new service to best serve young people. This is the first time that Impetus has applied its theory of change tools, and its impact focus to a government policy…
The UK Government Policy Profession has piloted a new model called Shared Policy Capability Project to support department leaders and policy makers undertake a facilitated self-assessment of their policy environment and identify opportunities for improvement. Through this the government aims to build capability at a department level and enable policymakers to take an active role in improving the environment in which they make policy.
The Local Wealth Building Challenge Fund is designed to provide financial and non-financial support to develop new products and services to tackle challenges. One aspect of this Challenge Fund which is unusual is the focus on developing innovations that will be procured by the challenge holder, providing additional incentives and focus. Public and third sector organizations often have issues that can be solved not by getting new skills or more workers, but by being innovative. The Challenge…
Achieving carbon neutrality requires collective action involving businesses and residents and encouraging them to participate in local governance processes. The most immediate challenge to enable collaboration is to effectively communicate the multiple lines of actions and operational objectives. The Visual Action Plan gives a holistic overview helping public officers to collaborate internally and externally.
The Evaluation Task Force (ETF) ensures evidence and evaluation sits at the heart of UK government spending decisions - any area routinely highlighted for improvement. ETF activity drives continuous improvements in the way programmes are evaluated to inform decisions on whether they should be continued, expanded, modified or stopped. It brings the same approach to the social sciences as medicine uses, fostering a culture of experimentation, learning and rigour.
Traditional ways of regulating are not able to keep pace with technological disruption, shifting sectoral boundaries, new types of problems and the opportunities innovation can bring. The Regulatory Horizons Council (RHC) is an independent expert committee set up the UK Government that identifies the implications of technological innovation, and provides government with impartial, expert advice on the regulatory reform required to support its rapid and safe introduction.
Discovery as a Service (DaaS) enables successful delivery of UK Policing Technology through standardised and outcome based discoveries to provide evidence and overcome inconsistency in project initiation. By employing user centric thinking, agile delivery, innovation, and multi-disciplinary teams, DaaS ensures new national technology initiatives provide beneficial capabilities to UK Law Enforcement so they safeguard the UK public. This service is the first of its kind in the Home Office.
Safeguarding children at risk of abuse requires effective multiagency working throughout safeguarding agencies. Current arrangements have proved inadequate and have failed to deliver on the imperative for integrated working. The Moderator Proposition fully resolves these outstanding operational needs. Moderator employs AI technology, with an integrated organisational 'construct', to assemble a comprehensive 'picture of events' for conjoined working across agencies. It is an holistic innovation.
The Environment Agency has a responsibility to protect communities from flood and coastal risks. In the past, the agency has struggled to scale their public engagement and reach their diverse audiences, while also retaining a local relevance. Hello Lamp Post was brought on to provide an interactive, live 24/7 conversational channel to educate and inform the public on flood safety, in high-risk locations around the South West of England and Newcastle.