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An additional 395 case studies are available in the case study archive.

The Heating Assistance Rebate Program (HARP) helps over 42,000 low income Nova Scotians with the high cost of heating their homes in the winter. In 2016 Service Nova Scotia used an innovative approach to modernize HARP from a paper-based application to an online system to improve user experience and government processes. The modernization of this program was uniquely user-driven with significant user-testing leading the transition process and continuous user-testing for ongoing improvement.

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In June 2017 the Government created a Social Innovation and Social Finance Strategy Co-Creation Steering Group (SG) to provide recommendations for a Strategy. Based on a year-long process the SG developed 12 recommendations.
In response, the Government announced the Strategy’s foundational elements in November 2018 including a $50 million Investment and Readiness program to build the capacity of organization to access social finance and a $755 million repayable Social Finance Fund.

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« DK Plus de Mobilité » is an ambitious transportation policy led by the Dunkirk Urban District Council. This project aims to increase the share (less than 7%) of public transit in the Dunkirk area (200 000 inhabitants). The main challenge and specificity of this project – developed in consultation with local population - consists in combining the upgrading and modernization of transport infrastructures with the implementation of free public transport for all.

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In Argentina 30% of women do not comply with prenatal check-ups and almost 1 in 10 have their first contact with the health system at the time of birth.
"Crecer con Salud" is a virtual assistant based on Facebook Messenger that works outside the health system, identifying and recruiting pregnant women where they are. The bot is designed to accompany women during their pregnancy and the baby's first year with personalized information and reminders of attendance to pre and post natal check-ups.

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AELOUS is a mid-altitude airborne maritime sensor platform which significantly increases the operating surveillance range by increasing the elevation of the monitoring systems. The Aeolus platform can effectively operate at 450m above the ship – increasing the surveillance area in excess of 11 times of what can be monitored with existing solutions. The platform can be used with multiple lifting systems and can be deployed for many hours. It is being trialled by Naval and Search&Rescue Services.

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