Singapore has set its sights on becoming a world-class, tech-driven city-state, and it is doing so through the Smart Nation ambition, which seeks to harness technology to bring benefits from digital transformation in society, economy and government to how people and businesses live, work and play. The Open Digital Platform (ODP) is a key component in the digital infrastructure underpinning Singapore’s Smart Nation ambition. The ODP takes an integrated masterplan approach from the ground up,…
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Enhanced access to public service delivery for citizens forms the very core of good and responsive governance. However, this often becomes a challenge, as, accessing government services can be a hassle for citizens. Citizens can experience long queues at government offices, inconsistencies in the required documentation, among others. ‘Doorstep Delivery of Public Services’ was designed to solve this problem. The program allows citizens to access government services from the comfort of their…
Digitization of administrative procedures of the public administration drastically and positively impacts the operation of registry offices, the centers of public services, and the overall interaction of citizens and businesses with their government. However, developing a National Registry of Administrative Procedures is a huge challenge for all governments that want to systematize and simplify their processes. The Greek Registry of Administrative Procedures and Services, also known as MITOS…
Smart School Nutrition (Alimentação Escolar Inteligente - AEI) is a web application and platform that supports school to avoid food waste and contributes to a balanced school nutrition through its intelligent menu creation and food stock management assistant. According to Brazil without Hunger (Brasil sem Fome), there are 33 million families suffering from hunger and 125 million living with food insecurity. This is happening in a context where one third of the world's food is being wasted…
Sandbox.Rio is the first controlled experimental environment in a Brazilian capital to test innovative solutions that do not fit into the pre-existing regulatory scenario. Based on the tests, information is collected that helps the City of Rio understand the innovations and the accompanying receptive regulatory framework that would be needed to adhere to new technologies. In addition, the generated database helps the design of public policies in Rio, which is established as a model smart city in…
The Sanitation Regulatory Agency of the State of Bahia (Agência Reguladora de Saneamento do Estado da Bahia - AGERSA) is responsible for overseeing the provision of public basic sanitation services in 366 municipalities. With the aim of keeping the team safe, optimizing the inspection action, making the inspection time more cost effective, as well as making the diagnoses more complete, the use of drones was incorporated in the field inspections. Using Drones enhances the safety of the technical…
The Secretariat for Management - SEGES (Secretaria de Gestão) provides an inter-institutional cooperation environment for the implementation of the TransformaGov.BR Programme (Programa TransformaGov.BR) through the creation of a collaborative network in the states. The TransformaGov.BR Network brings together representatives of agencies and entities that have units outside Brasília with the objective of promoting the exchange of experiences, leveling governance and management practices and…
LA-BORA! gov arose from the need to improve the well-being and engagement of public servants. Created in December 2019, by public servants themselves, it is the first government innovation laboratory focused on improving public servant experience. It is a learning and innovation space with the purpose of supporting the creation of innovative solutions in people management, bringing civil servants closer to citizens and supporting leaders to work with an empathetic view of reality and a focus on…
The Greek education system needs about 50,000 substitute teachers every year to staff schools. In order to begin teaching, these teachers have to travel to their district education headquarters to sign their one year contract with the state. Through the Substitute Teachers Platform, the contract is signed digitally, avoiding unnecessary travelling and allowing for the necessary information systems of the public administration to be updated in an interoperable way. This innovation thus saves…
Idea Bank is a platform that collects ideas across Azerbaijan to improve the activities of public organizations, develop production and service areas, and take steps to further improve the social welfare of society. It was created with the purpose of improving the activities of state organizations, especially through the collection of ideas from citizens for the implementation of innovative solutions. Idea Bank thus allows state organizations to register on the site and announce contests in any…