Case Study Library

The innovation refers to a structured platform for cooperation between the Municipality of Amaroussion and the private sector for the public benefit. Corporate Social Responsibility resources are used to cover identified local needs in synergy with public interventions/services. Following a minor organisational reform, a team of officials has been trained to implement an innovative customised methodology that allows visibility and accountability and promotes the extroversion of public sector.

The project is aimed to prevent the loss of the rights of refugee children in Türkiye due to language and translation difficulties in judicial processes. Children involved in judicial processes, translators, judges-prosecutors and other auxiliary judicial staff have benefited very much from the project. For the first time, the capacity of translators has been strengthened and the secondary trauma risks of children have been mimized.

Online platform “I protect you” enables a centralised approach to combating violence. It encompasses work of 7 ministries in one national online platform and improves access to information, training, as well as prevention and intervention tools. By integrating all aspects of prevention and tools for combating violence, it raises the capacity of children, teachers, parents through specifically designed free online training, as well as institutions to recognize and quickly address violence.

Finland’s Ministry of Finance set a target for all public services to be available digitally by 2023 as part of its Program for Promotion of Digitalisation. The 'Co-designing future digital services' project is a new way of providing free expert mentoring for public sector organisations in developing their digital services, with an emphasis on collaborative learning. The aim of the project is to ensure that future digital services are designed to be human-centered and of high quality.

The "EXTREMA Global" application aims at the personalized risk assessment of thermal stresses. Specifically, it is a smartphone application that uses weather data for a specific geographic location and provides personalized information to city residents and visitors about heat-related health threats. Athens was the first city in Greece to use this application.

To provide a systematic approach for initiating and tracking collaborative development processes over time and inform investment decisions in multi-stakeholder environments, Future by Lund (FBL) has implemented a new model for innovation ecosystem portfolio tracking (LIEPT). The model benefits partnering stakeholders by building strategic competence for scaling solutions and working with innovation portfolios as an approach for governing and developing the ecosystem’s priority areas.

South Korea’s National Ombudsman Institution, Anti-Corruption and Civil Rights Commission (ACRC) is the only public agency in the country that handles all civil collective complaints against governments. ACRC’s collective complaint resolution effectively coordinates and mediates complicate large-scale complaints and suggests alternatives agreed by all parties. The system protects citizens from the infringement of rights and interests and prevents the occurrence of social conflicts.

The Valenzuela City Social Welfare and Development Office (CSWDO) participated in the 13-week accelerator programme. The The accelerator is a 13-week innovation programme. The programme took the staff from CSWDO who needed to support individuals in crisis situations. They addressed the problems and applied innovation methodologies to create solutions that work. The programme targeted root-cause problems, facilitated collaboration, and upskilled participants – driving better outcomes.

IQed (Inquiries/Questions in education) utilizes cutting-edge Democratic Technology in classrooms for the purpose of empowering students and educators in Digital Literacy, Civic Literacy, Dynamic Engagement, Critical Thinking/Problem-Solving Skills and Global Competency Education. IQed enables every student to use their personal devices to explore, investigate and become informed on issues of governance and global matters, so that their voice can positively impact local and global communities.

Together with partners from 5 other European countries, the Province of Fryslân developed an innovation model (so-called Tipping Approach) to catalyse and stimulate bottom-up innovations and harness ideas from local stakeholders. Complementing this, a governance model is being developed to provide civil servants with tools to implement these innovations in the social process in a simple and user-friendly way.