Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

"Why did I fail? How should I develop my career?" To address such concerns, we developed the Digital Mentor Service of National Qualification. It leverages massive data on national qualification tests to identify each individual's weaknesses and why they fail. It also provides personalized information by matching examination history with jobs and training offered by government agencies. Supporting test takers from skills assessment and development to job placement.
The Startup GOV.BR Program aims to accelerate strategic digital projects at federal government in an unprecedented and innovative way. By providing technological tools, allocating professionals and assisting them to adopt agile methodologies, it supports a 30-crosscutting-project portfolio with several federal agencies. The initiative has promoted a paradigm shift in the management of public digital solutions, incentivizing agility, resilience and value generation for citizens and general users.
Shanghai Data Exchange (SDE) has initiated a new business racing track of data factor market. SDE has independently developed a data trading system named niDts Intelligent Data Trading System, which provides efficient, convenient, transparent and secure data trading services, enabling the market development of data as a production factor, and fueling the digital transformation of economy, life and governance.
A problem for companies and owners of companies is that they need to engage with many different authorities to conduct their business. Instead of building solutions in a siloed approach we aim to build into the ecosystem by integrating different actors and enabling the business to control their own data using blockchains and digital wallets. This is both a new approach and use of a combination of new technologies that benefits the companies.
Countries in the Western Balkans created digital infrastructure to support transparent business operation and prevent fraud in their Common Regional Market. The official registries from 5 countries in the Western Balkans created a digital platform, connecting all official legal and financial data about companies, connected entities, blocked bank accounts and sanctioned persons, bridging different legislations, languages and currencies. The platform won the 2022 OECD/SIGMA/ReSPA award.
Government struggles to exploit advances in science and technology that could improve public services. The UK Home Office developed a new, cost-effective model to enable start-ups, Small and Medium-sized Enterprises (SMEs), not-for-profits and academia to solve frontline challenges across UK government using diverse, cutting-edge capabilities and expertise. Uniquely, for UK public sector, it uses flexible, novel ways of working and commercial mechanisms to deliver mission impact at pace.
LAB Justice is the first executive education program, tailor-made for the Justice sector. With a customized learning journey, it was designed to help people working for Justice bodies address the challenges faced to deliver more efficient and people-centred services. Focused on three main areas – strategic management, digital transition and leadership in a context of change –, it aims to ensure the necessary skills to implement reform measures, namely those under the Recovery and Resilience…
Digital transformation is a long-term journey that involves complex changes. One of the challenges is how we evaluate the progress. We are inspired by the quote, "If you cannot measure it, you cannot improve it". Most of Catalonia's municipalities cannot do a digital assessment. The Digital Maturity Index provides an evaluation turnkey solution for local governments. It is based on open data, and it has a clear focus on public value impact.
The Center for Hybrid Intelligence (CHI) has with partners such as UN’s AI4Good and the Danish People Climate Summit piloted a new AI powered game, “Crea.visions,” which allows the general public to collaboratively create and reflect on images of possible futures. Such accessible crowdsourcing of the concerns and solutions of the general public on both global and local complex socio-scientific problems could form a cornerstone in participatory democracy in the digital age.
COVID-19 compelled for national lockdown in India too, the public had no means to consult doctors and specialists. eSanjeevani - a cloud-based population scale, indigenously developed transformative telemedicine platform was rapidly developed & operationalized nationally. eSanjeevani is an innovative solution that has brought about digital transformation (systemic) w.r.t. delivery of health services, the innovation has been a runaway success amongst patients & practitioners.