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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Future Tech Challenge (FTC) is a pilot initiative led by DPER to connect and collaborate across the wider ecosystem, and engage in transformative innovation by experimenting with, and applying new technology to address pressing public sector problems and opportunities that deliver improved services to the public. Drive innovation using emerging technology, enhance collaboration, meet National strategic priorities, generate knowledge & learnings and develop prototyped solutions.
Metroverse is an urban economy navigator built at the Growth Lab at Harvard University. It is based on over a decade of research on how economies grow and diversify and offers brand new insights on a city's growth prospects by placing its existing technological capabilities and knowhow at the heart of how diversification unfolds. Metroverse was built using a user-centered design process to help city leaders, policymakers and researchers grapple with 21st-century urbanization challenges.
Connectoo Training aims to reduce the digital divide in Belgium by training public officials to better take into account citizens on the digital fringe. Accessible free of charge and 100% online, connectoo trains and certifies public agents in the challenges of digital inclusion and in the reflexes to adopt to help the most vulnerable citizens with online administrative procedures. Together, we are reconnecting digital public services to citizens. In 2022, the digital divide remains more than…
The PropTech Engagement Fund was launched in 2021 and has worked with 41 Local Authorities to date on accelerating the adoption of digital citizen engagement tools and transforming community involvement in placemaking. Our ongoing programme is the largest UK Government PropTech Programme, leading on how to work with industry, tech start ups and local governments to increase the diversity and positivity of placemaking conversations and to fast track new digital policy and local housing delivery.
In 2017, Korea opened the online platform allowing the public to make policy suggestions, ‘Gwanghwamun 1st street’ as an effort to expand Direct Democracy. Following this lead, Gwanak-gu developed its own online platform, ‘Online Gwanak-gu Office’. ‘Online Gwanak-gu Office’, which is exclusively for Gwanak-gu citizens, utilized user participation during development, and its innovation comes from the integration of various existing public participation routes.
Recognising the importance of artificial intelligence as well as the innovative capacity of start-ups, to support the development of innovative products and ideas, the Government of Serbia deployed a national supercomputing AI platform and offered its resources and trainings free of charge to innovative companies and startups through a public call for proposals.
Purple A11y is a customisable, automated web accessibility testing tool that allows software development teams to find and fix accessibility problems, to ensure all users have access to inclusive digital services, especially the elderly and persons with disabilities (PWDs). It is an open-sourced solution to automate periodic tasks and the testing of government digital services.
Public healthcare in Serbia is transformed through innovative use of mixed reality technology powered by Artificial Intelligence, that increased efficiency and quality of healthcare, minimized risks and efforts, and optimizes procedures. Through remote collaboration, doctors have the same insight into patient’s condition without the need of physical presence, enabling joint real time inputs and medical interventions with experts from anywhere, as well as remote education for medical students.
Collections of Ghent is an EU-funded innovation project designed to tackle the urban challenge: How to digitise cultural heritage beyond the cultural institutions, on a city level or higher. And how to use it to improve social cohesion and inclusion within a neighbourhood. It is both a digital transformation project, and a social innovation project where we research how digital cultural heritage can be used in co-creative and participative way.
Challenge tenders are a new model designed to solve urging needs of the health system which usually aren't attractive enough for the start-up industry to engage in, such as fall prevention among elders, improvement of geriatric care in long term facilities and others. In order to attract digital based solutions to enter the health system, we initiated an innovative method of intervention which allows quick testing of technologies in health organization with MOH support for fast proven outcomes.