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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The European Commission led #Blockchain4EU as a forward-looking exploration of existing, emerging and potential Blockchain and other DLTs (Distributed Ledger Technologies) applications for industrial sectors. Through an experimental and participatory approach, this project allowed first to come up with an overview of promising applications across industries, and second to co-design five prototypes that physically showcase how Blockchain could be applied in the near future.
Canada Beyond 150 was an experiment in leadership development for a diverse cohort of new public servants, with the goal of encouraging a culture shift to a more open and innovative public service. Working in groups part-time over a year, participants learned foresight, design thinking and external engagement methods and applied them to complex policy issues, with a focus on diversity and inclusion. It demonstrated the power of experiential learning, especially from engagement with stakeholders.
Bogota’s Citizen Complaints Dashboard (Tablero Control Ciudadano) is a preventive and social control web tool that displays the requirements that the citizens put before the public offices. The Citizen Complaints Dashboard gives access to public officials and citizens to the analysis and monitoring of complaints, claims and compliments entered into the System. The Citizen Complaints Dashboard highlights alerting data related to issues regarding time of attention to the requirements as well as…
Louisville, like many cities, experienced a spike in homicides starting in 2016. Recent deployment of gunshot detection technology has been effective at pinpointing where and when gunshots occur. On average, police officers arrive long after the critical, first ten minute window to stabilize injuries. Placing drones strategically throughout our city, we will be able to deploy a camera to the scene within 90 seconds of when a gun is discharged and rapidly dispatch emergency medical personnel.
The Korea Power Exchange (KPX) set students and parents as policy targets and systematically connected electricity-saving activities with the performance of volunteer hours which reflected in grades of school students. This program, which estimates electricity savings as a service rather than money, is leading to changes in consciousness that are perceived as social values in the future. The People's Virtual Power Plant will eventually be fused with advanced technology (blockchain, AI, big data)…
For policy makers, using indicators such as GDP, HDI or IWI is about trade-offs. What are the limitations of using these indicators, especially in a context riven by challenges related to sustainability and growth? Cantor's World, a multi-player computer-based game designed by Fields of View (FoV) and UNESCO-MGIEP, provides participants a first-hand immersive experience of the tension between economic growth and the country’s available natural and human capitals.
The Office for National Statistics (ONS) Data Science Campus was set up to work at the frontier of data science and Artificial Intelligence (AI), to deliver research with impact and build capability across the UK public sector. We build skills and apply tools, methods and practices; creating insight to improve decision-making for public good. We work with UK and international partners, drawing on their expertise and resources, sharing the benefits of our education and research programs widely.
Globally, public procurement is in desperate need of reform and must embrace the tools, techniques and culture of the digital age. It’s a government’s top corruption risk as it’s where money and discretion collide. The UK has begun to address this; GDS is leading the Global Digital Marketplace project, which is embedding user-centred, design-led, data-driven and open approaches across digital, data and technology planning, procurement, contracting and service delivery.
There are two projects to co-build the relationship change between administration and farmers, organised by the group “Les IdéaCteurs” : - “la parole aux jeunes” an innovative form of debate with 80 technical students to become farmers - a creative session “pour simplifier la vie des agriculteurs” organised in june 2018, with 40 people (half of farmers, half of public officers) which allowed, in a very constructive climate, to generate around 20 ideas about 3 possible axes of…
Obtaining a Certificado Único de Discapacidad (CUD, a disability certificate) in Argentina was a complex, painful and difficult process. It was a citizen’s right, but did was not a digital service. The process lasted up to 7 months and had 4 steps. There is now one step. A wizard guides citizens in the requirements of the application, an online appointment system schedules the interview and proactively provides notifications in the citizen's digital profile. The redesign of the service put…