Mental health issues affect about 1 in 10 young people in the UK. MH:2K gives young people a leadership role in solving this most important of challenges. It empowers 14-25 years old to identify the mental health issues they see as most important, engage their peers in exploring these topics, and work with decision-makers to make recommendations for change.
Innovation Tag: Public Service Delivery
The Ministry of Economic Development and the National Clearing House implemented a program to promote cashless payments in public administration. Our goal is to develop a model for acceptance of non-cash payments using point of sale (POS) terminals and enable the use of virtual terminal (WebPOS Paybynet) in public sector, which is free for both the administration and the citizens.
In the labour and social services administration, the Trelleborg municipality uses the help of a case handler program to automate certain parts of processes that concern for example processing of financial assistance. The result is less administration and more time for core services.
High transaction costs, long bureaucracy, and a weak controlling system create bad image of public services, especially in terms of forestry business. One Timber One ID (SIPUHH) is an innovation as a tool in controlling forestry business. It provides a system in which any timber traded has an ID, so its origin and legality can be identified. It promotes greater accountability on the timber industry to respect forestry law.
GOV.UK Verify is a secure way for people to prove who they are online. It enables people to create a ‘digital identity’ that can be trusted by public or private sector organisations. We have worked to align and map identity standards and ensure that GOV.UK Verify can be internationally interoperable.
CivTech is the Scottish Government’s challenge programme for innovation. The programme pioneers a smarter, faster approach to public procurement to harness entrepreneurial tech innovation and citizen engagement, improving public service delivery, creating economic development opportunities and fostering an entrepreneurial mindset within government.
The sick leave e-certificate was introduced to reduce the administrative burden related to the processing of sick-leave paper certificates, both for institutions and inhabitants, as well to provide complete data on issued certificates in Latvia. Since 2018 sick-leave certificate are issued only electronically in the national E-health system which provides processing and circulation of certificates electronically among health care institutions, patients, employees and social insurance…
In meeting our own online identity and access management requirements the Department developed MyGovID as a single online account for all government bodies in Ireland.
The innovation was in building a trust framework that provides a high level of assurance to government agencies. Customers accessing online services only have to sign up once.
MyGovID was developed as a responsive user experience using a cloud based identity and access management service.
This online course seeks to foster an innovation ecosystem in Bogota’s public offices, offering Bogota’s public officials the tools to gain capacities for public innovation.
Through practical exercises that are related to drawing and mapping, among others, public officials gain insight on ways to approach the users of public services.
The Australian Government piloted and developed MyService, a simple, intuitive and innovative digital solution significantly improving veterans' experience when accessing Health Care, Compensation, Income Support and Commemorations for war veterans, members of the Australian Defence Force, their dependants and certain members of the Australian Federal Police. It empowers veterans by helping them get the assistance they need with less stress and increased trust in the outcomes.