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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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This website, as well as any data and map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
Office of Legislation has introduced a single national legal information system offering to the public the information on adopted laws, regulations and other legal acts free of charge, including EU and national case law, consolidated texts, and other information with significant impact on the application of national law. In addition to efficient and quick search through all sources of law, users can easily monitor the process of planning and adopting laws and regulations.
The MSIP Observatory is an interactive tool presenting spatial data of the City of Krakow useful for residents, investors, tourists and anyone interested in our city. The map consists of many layers presenting different kinds of information i.e on architecture and urban planning, nature protection and ecology, administration and security, tourism and history of the city. It's interactive and user-friendly and it implements the idea of open government and open data.
Latvia’s E-index is the first national-level initiative helping central government institutions and municipalities to evaluate and recognize their level of digital transformation, foreseen solutions and learn from other institutions. This enables and motivates the development of the e-environment. Within the spirit of positive competition, the common goal is raising awareness of digital transformation, learning about policy and tools, and increasing quality and accessibility of services to…
The integration of health and social care was seen by the Scottish government to require support to ensure that benefits of both national and local data and knowledge were able to be shared across two very different cultures and service providers to jointly develop more appropriate services for local populations. LIST using their expertise in analytical work was seen as a way to develop a sound evidence base to allow decision makers to develop effective services.
BPA or technology-enabled automation of rules based business processes was identified as an opportunity to streamline the operational business of the Organisation, to achieve simplicity, improve service delivery and reduce costs. The innovation engages BPA to digitally transform workflows from conventional data manipulation and record-keeping functions, to efficient automated systems. BPA has benefitted front line staff, where the burden of processes has transferred from humans to technology.
EUIPO studies show that young people are lacking information on intellectual property, and the available information is presented in an ineffective way for the specific age group. Starting the new 2018/2019 school year in Latvia, general education, academic secondary education and vocational secondary education teachers will have the opportunity to integrate intellectual property issues in their lessons, thus contributing to the formation of a responsible and innovative new generation.
In the event of a life or health emergency, the most important thing is to quickly call professional services: the police, fire brigade or emergency medical services. However, people with impaired hearing or who are deaf cannot make phone calls in the event of an emergency. The mobile application Deaf Help aids a deaf person to independently inform the services that he or she needs help.
In order to rebuild the relationship between the administration and its stakeholders, the Chamber of Commerce of the Italian city of Cosenza has initiated project #OpenCameraCosenza. To achieve this objective, #OpenCameraConsenza rearranged the organizational and communication structures and together with the legal representative, the communications team used different tools to reach the administration's stakeholders: Facebook, Twitter, Instagram, Aurasma app, Qr-codes and the website.
The Exchange was developed to raise awareness in tourism industry on the importance of serving local food and drinks even in urban destinations (Ljubljana). The project objective is to positively affect the living standard of local farmers whereby quality and quantity of local food in hotels and restaurants will increase. With this project, Ljubljana has successfully and uniquely linked tourism sector and local agriculture to bolster sustainable economic growth and create new opportunities.
For ventures and start-ups to overcome Valley of Death (failure to survive within the first 3-7 years from start) and to explore sales channels in the early stage, the Korean Public Procurement Service designed VENTURE NARA. VENTURE NARA is a "stepping stone" where ventures and start-ups can promote and sell their products in the early stage, and prepare for jumping into the broader markets. As a prior stage to the Online Shopping Mall, VENTURE NARA is put in place where any ventures and…