Case Study Library

The neighborhood of Seodaemun-gu in Seoul has implemented various Smart City/IoT activities: 1. The establishment of the control system of public trash bins 2. Operating the village bus information service for the safe return of residents 3. Establishment and operation of “Police security report app” for the safety of public restroom 4. Build a smart walking trail in Seodaemun An-san(An-mountain)

Animal and plant health surveillance is a part of the structure of agricultural and livestock production, including supply safety, pest and pathogen control, and certification of agro-industrial products. However, we lacked of tools that allow integration of activities and ensure agility in the transmission of the data obtained in the field. We developed an integrated system of surveillance for the inspectors to use, in the animal husbandry agency in the state of Minas Gerais, the Instituto…

By applying state-of-the-art data science approaches to both Queensland Fire & Emergency Services (QFES) data (internal, public, or otherwise), the project forecasted the likelihood of major hazards (e.g. cyclones, fire) which drive the service demands for QFES. Using these likelihoods, the project generated 1,000 statewide 10-year service demand scenarios. Each service demand scenario was assessed regarding proposed capital and operational investment plans. With this innovation, data rather…

Online and interactive platform that allows citizens to access information on more than 1000 public projects of the Buenos Aires City Government (hereinafter, “GCBA”). Providing data visualizations and geo-referenced maps, BA Obras facilitates citizen control. The initiative seeks to increase transparency in public management based on real-time monitoring with up-to-date and structured data. The government of Buenos Aires City published BA Obras code in Github, so other governments can…

This programme was developed to address critical strategic challenges in the Criminal Justice Sector in Ireland so as to enhance sectoral leadership and public value. A cross agency collaborative learning and implementation methodology was used. High profile reviews of deep seated cultural and procedural challenges have inspired this programme. The IPA and agencies across the criminal justice system have taken an innovative approach to collaboration, learning and implementation. .

The Government of Slovenia has developed a new approach to preparing government services and public policies. Through specially designed workshops with a 360° approach to different stakeholders, these so-called ˝Policy Jams˝ aim to develop citizen-centred policy solutions. Based on systems theories and service design principles they open up the discussion space, while gearing participants toward finding viable innovative solutions.

Highway Interchanges are often highly congested. Solving it with traditional measures is costly. With the first Diverging Diamond Interchange (DDI) in Europe, road users change lanes when passing over the highway with fewer conflict points, enabling more capacity, improved safety and less congestion. The Danish DDI has a high return on investment. It was brought to life by an open innovation collaboration between the Danish Road Directorate and the Missouri Department of Transportation.

The automatic filling and assessment of individual’s income tax return enables the tax return to be delivered in a simple, convenient and timely manner, as it exempts the taxpayer from any interaction except the confirmation of the pre-filled values. The tax return is fully filled out by Tax Administration with the data gathered (income and expenses) from third parties information (employers, businesses, banks, etc.) and from the individual elements declared by the taxpayer in the previous…

The Portugal Participatory Budget (PPB) is a democratic, direct and universal process that allows civil society to decide on public investments in different governmental areas. It is the first nationwide public participatory budget in the world, enhancing its originality. PPB helps to bring people closer to politics and decision-making, while promoting a deeper connection between regions, integrating the coastline and interior areas, as well as the rural and urban areas.

The Colombian Public Innovation Team ran a trial aimed to improve the quality and quantity of food served in the Colombian government’s school meals programme (PAE). It combined SMS messages to encourage parental engagement in the programme and lighter audits by a third party (local university students). Behavioural insights were applied to inform message design. The project included a learning phase to test and adapt elements of the intervention and an experimental evaluation (RCT) in the…