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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Internet has facilitated online services for citizens, but it has also facilitated Internet searches of service-seeking citizens by public officials, triggering conscious or unconscious bias. Via freedom of information (FOI) requests, academics provided evidence of this phenomenon at work. Brazil's Comptroller General (CGU) responded by implementing a check-box in its online FOI requesting system so that requesters could choose to remain anonymous. This innovation is a first for FOI regimes.
AELOUS is a mid-altitude airborne maritime sensor platform which significantly increases the operating surveillance range by increasing the elevation of the monitoring systems. The Aeolus platform can effectively operate at 450m above the ship – increasing the surveillance area in excess of 11 times of what can be monitored with existing solutions. The platform can be used with multiple lifting systems and can be deployed for many hours. It is being trialled by Naval and Search&Rescue…
17 million of people joined the eHealth in less than 6 months, which is every third Ukrainian. Such growth determined by the Public Power Corporation model of organizational process of the eHealth implementation in Ukraine. It was developed by the state-owned enterprise eZdorovya in cooperation with the government, business, IT and civil society. It enables to create a national highly secure eHealth system fast, effectively and transparently. Today, the eHealth in Ukraine is one of the key…
Globally, public procurement is in desperate need of reform and must embrace the tools, techniques and culture of the digital age. It’s a government’s top corruption risk as it’s where money and discretion collide. The UK has begun to address this; GDS is leading the Global Digital Marketplace project, which is embedding user-centred, design-led, data-driven and open approaches across digital, data and technology planning, procurement, contracting and service delivery.
Animal and plant health surveillance is a part of the structure of agricultural and livestock production, including supply safety, pest and pathogen control, and certification of agro-industrial products. However, we lacked of tools that allow integration of activities and ensure agility in the transmission of the data obtained in the field. We developed an integrated system of surveillance for the inspectors to use, in the animal husbandry agency in the state of Minas Gerais, the Instituto…
This programme was developed to address critical strategic challenges in the Criminal Justice Sector in Ireland so as to enhance sectoral leadership and public value. A cross agency collaborative learning and implementation methodology was used. High profile reviews of deep seated cultural and procedural challenges have inspired this programme. The IPA and agencies across the criminal justice system have taken an innovative approach to collaboration, learning and implementation. .
The Colombian Public Innovation Team ran a trial aimed to improve the quality and quantity of food served in the Colombian government’s school meals programme (PAE). It combined SMS messages to encourage parental engagement in the programme and lighter audits by a third party (local university students). Behavioural insights were applied to inform message design. The project included a learning phase to test and adapt elements of the intervention and an experimental evaluation (RCT) in the…
Illegal and unethical employment practices should not be tolerated where public money is being spent. The Code of Practice on Ethical Employment in Supply Chains calls on all organisations receiving public money directly or via contracts to ensure legal and ethical employment for workers in supply chains. The Code’s commitments are designed to combat modern slavery and exploitative practices and to promote responsible employment to improve workers’ lives in Wales and across the world.
Corruption in Mexico is a daunting problem that negatively affects the lives of millions, despite the growing expenditure in fighting it. UCEx’s evidence-based innovation is an alternative solution resulted from a rigorous field experiment. It used behaviorally informed-messages sent to 157,586 real public officials to increase the reports of gifts they receive and may pose a conflict of interest.This intervention puts “a foot on the door” towards the long path of controlling corruption.