The Usalama app is a platform that connects users and emergency service providers (ambulance, security, police, road-side assistance) in a quick and efficient manner, utilizing real-time user data, and an integrated web-based back-end portal.
Innovation Tag: Citizen Engagement
The lab brings citizens and stakeholders together in a structured design process to form a common realisation of present challenges and pathways to the future. The stakeholders engaged are all identified and relevant to the target group. They are part of a national ecosystem from user, practitioner to policymakers locally, regionally and nationally. The design methods used in the lab are visualizations of processes, gap analysis and aesthetic disruption to enable needed cultural transformation.
The Better Government Movement (BGM), housed on Innovation.gov, builds a 21st century, delivery-driven government. BGM creates an inclusive space where public servants can grow their creative capacity and learn new tools, approaches, and mindsets to jumpstart innovation. This is in service of solving government-wide problems and affecting positive change within agencies and government writ large.
GOV.UK Verify is a secure way for people to prove who they are online. It enables people to create a ‘digital identity’ that can be trusted by public or private sector organisations. We have worked to align and map identity standards and ensure that GOV.UK Verify can be internationally interoperable.
CivTech is the Scottish Government’s challenge programme for innovation. The programme pioneers a smarter, faster approach to public procurement to harness entrepreneurial tech innovation and citizen engagement, improving public service delivery, creating economic development opportunities and fostering an entrepreneurial mindset within government.
In response to a failing property market, Limerick City and County Council took the ambitious step to create the first, Local Authority wholly owned special purpose vehicle created in Ireland to deliver a city and countywide programme of property investment. It required the local authority to take on the role of developer of derelict properties in the core of the city setting up this legal entity and raising the investment funding needed to develop key strategic sites.
UNDP - Live Lebanon in collaboration with the Ministry of Public Works and Transportation, the National Council for Road Safety and MTV (media partner), introduced a new pothole patching technology called "Velocity" and launched a campaign called "Ensa Joura". whereby citizens can pinpoint potholes using a mobile application. The state of the art truck will go to the reported locations and instantly fix the potholes.
CONSUL is an online platform for public participation in decision-making, launched initially by the Madrid city council and subsequently adopted by several governments all over the world. The platform benefits from its open source code, making it free for any government, or CSO, to make use of it and propose improvements. CONSUL is designed for citizens to voice their concerns and participate through the development of proposals, votes for new laws, debates, crowd laws, participatory budgets…
The Innovation Guide is an innovation lab for learning and doing within SALAR (the Swedish Association of Local Authorities and Regions) a national members and employers’ organisation for local government in Sweden. The mission is to support public organisations who want to strengthen their employees' innovation skills and create new and better public services based on user needs. Through our unique support model with coaches all around the country we build capacity within the public sector…
In an increasingly divisive and polarised world, the annual nationwide Conversation festival LAMPA in Latvia has become an outstanding platform for discussing matters of societal concern about Latvia, Europe and the world in face-to-face conversations. Co-created by a diverse array of civil society organisations, public authorities and private companies, the festival opens up policy-making processes to wider audiences and creates an open platform for direct engagement among people in Latvia.