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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Digital Mobile Key is the Portuguese mobile eID solution, for secure authentication in public & private websites. Instead of relying on different usernames/passwords for each entity, or using their eID Card, citizens now use the Digital Mobile Key, made of a single 4 digits PIN + an OTP(by SMS, email or messaging platform), or a push notification (Digital Mobile Key app) In addition to authentication, Digital Mobile Key also allows digital signatures, both in a personal or a professional…
BPJS Kesehatan is the largest health insurance provider in the world, serving 201 million people in 2018 (80% of Indonesia’s population). In January 2014, BPJS Kesehatan transformed from a state-owned company (PT Askes) with 16 million members into a service suddenly responsible for 121 million people. BPJS Kesehatan has over 7,000 employees, yet this is still not enough to serve the huge number of people requiring their services. This led to the innovation of creating a mobile application.
The city of Louisville has one of the highest asthma rates in the U.S. AIR Louisville was a community program that used smart connected inhalers to help improve the asthma problem in Louisville. AIR Louisville enrolled 1,147 citizens of Louisville to improve asthma for everyone. Citizens benefited by receiving personalized care. Louisville Metro benefited from crowdsourced, hyperlocal data of air quality challenges our residents face.
The Michigan Economic Development Corp (MEDC) teamed up with private partner Patronicity to launch a first of its kind crowd-granting program to help create vibrant communities throughout Michigan. The program revolutionizes the granting process, in part, by making the community the final review committee. If the project garners enough community support through crowdfunding, it will receive a matching grant. With crowdfunding success rates across the industry at around 5-10% for projects…
The City of Paris aims to reduce its public lighting energy consumption by 30% by 2020. Paris has made a smart city-ready lighting grid covering the entire city. This helps minimize its lighting system’s environmental impact and improve citizens’ public safety and user experience. It can be used to easily scale its service area to connect future smart services.
The Poverty Stoplight (PS) seeks to activate the potential of families to eliminate multidimensional poverty beyond traditional income measures through a self-evaluation tool. PS is used by communities, businesses and governments to support families in assessing their poverty levels and implementing practical solutions, empowering the poor to be architects and protagonists in the process of eliminating poverty.
Better Reykjavik is a co-creation project of the Citizens Foundation, Reykjavik City and its citizens that connects them and improves trust and policy. It’s a platform for crowdsourcing solutions to urban challenges and has multiple democratic functions: Agenda setting, Participatory budgeting and Policymaking. Innovations include unique debating system, crowd-sourcing, submission of multimedia content and extensive use of AI to improve the user experience as well as content submitted.