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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Recruit Smarter is a multi-sector initiative of the Victorian Government and Melbourne University to develop inclusive recruitment practices and address unconscious bias in recruitment. Internationally, Recruit Smarter is the first initiative of its kind, contributing findings to a growing body of research demonstrating the benefits of inclusive workplaces. 46 organisations across the public, private, non-government, and research sectors contributed to Recruit Smarter and its findings.
Nudge Türkiye undertook a project to increase the uptake of government subsidies by SMEs. Analysis showed our subsidies were used by a limited number of big companies, and government could reach the SMEs who need financial support the most. By interacting more closely with the firms, they clarified the pain points for the SMEs. Based on firms' feedback, organisers created a user-friendly website for explaining subsidies, and sent over 30,000 emails that used behavioural messages to nonapplicant…
We created the BizLab, Human Centred Design (HCD) Training Academy to develop skills public servants will need for the future and create a citizen-centred culture in the Australian Public Service. This is not just another training course. We not only train participants in HCD tools and techniques, but we make that learning stick with our unique Alumni support system
Digital Lithuania Academy is an online learning platform that aims to guide the country’s public sector through the digital transformation. It seeks to immerse public servants in digital practices relevant to their work, and upgrade their professional profiles through a highly personalized learning pathway. By becoming increasingly tech-savvy, public servants have the chance to vastly increase their efficiency, find innovative ways of working, and deliver better public services to citizens.
The Ministry of Possibilities is a virtual ministry created to incubate and solve the systemic impossibilities of government. It works by creating time-bound departments experimenting together to ask impossible questions and disrupt the conventional systems with leapfrog solutions that are yet to be explored Its focus areas & mandate are: To IDENTIFY impossibilities To INCUBATE virtual, timebound departments/teams to solve and explore the impossibilities To EDUCATE and train on the mindset of…
Who gets to set the direction of travel has been identified as a key concern of challenge led policy. Utilising an online crowdsourcing tool, the challenge prize Solution 100 provided a novel approach to addressing this question. By crowdsourcing the challenge formulation, the competition organisers built legitimacy for the prize along with a deep understanding of the challenge that was to be addressed. The chosen method combined knowledge gained through crowdsourcing and expert panels.
Informed Participation is a unique way to bring the public into government decision making. It gives government a method to solve complex issues with the public in a way that gives them a meaningful role in balancing competing interests. Public policy is becoming increasingly complex and trust in government is declining, so new innovative ways of engaging with citizens is needed. This method shifts engagement from obtaining buy-in to building ownership and creates more legitimate solutions.
Tobacco use is extremely harmful to health and its illicit trade causes billions in tax revenue losses each year. The EU Tobacco Products Directive (TPD) provides for the establishment of a tracking and tracing system that enables the authorities to follow the movements of every packet of the 26 billion or more sold or produced in the EU, along every step of the supply chain, via real-time reporting by industry. The system is a tool for authorities in implementing their tobacco control policy.
School age is the golden age for introducing and instilling the values of clean and healthy living behaviour (CHLB) in children. Encouraging children to adopt CHLB is a key focus of Indonesian primary schools’ activities, with the aim of reducing levels of contagious illness and increasing good nutrition. This is especially important to introduce at a young age, as many schools and homes do not have access to clean running water and lack adequate toilets and hand-washing facilities.
The State of Kansas piloted ‘Our Tomorrows,’ a novel framework to capture family experiences about thriving and surviving, to ensure that policies and practices meet the needs of families. The approach makes a large amount of data (over 2,500 narratives) directly accessible to decision-makers and the individuals who provided it. Communities make sense of patterns that emerge from stories to create a portfolio of small actions that will make Kansas the best place to raise a child.