The Better Government Movement (BGM), housed on Innovation.gov, builds a 21st century, delivery-driven government. BGM creates an inclusive space where public servants can grow their creative capacity and learn new tools, approaches, and mindsets to jumpstart innovation. This is in service of solving government-wide problems and affecting positive change within agencies and government writ large.
Innovation Tag: Digital and Technology Transformation
GOV.UK Verify is a secure way for people to prove who they are online. It enables people to create a ‘digital identity’ that can be trusted by public or private sector organisations. We have worked to align and map identity standards and ensure that GOV.UK Verify can be internationally interoperable.
CivTech is the Scottish Government’s challenge programme for innovation. The programme pioneers a smarter, faster approach to public procurement to harness entrepreneurial tech innovation and citizen engagement, improving public service delivery, creating economic development opportunities and fostering an entrepreneurial mindset within government.
The sick leave e-certificate was introduced to reduce the administrative burden related to the processing of sick-leave paper certificates, both for institutions and inhabitants, as well to provide complete data on issued certificates in Latvia. Since 2018 sick-leave certificate are issued only electronically in the national E-health system which provides processing and circulation of certificates electronically among health care institutions, patients, employees and social insurance…
In meeting our own online identity and access management requirements the Department developed MyGovID as a single online account for all government bodies in Ireland.
The innovation was in building a trust framework that provides a high level of assurance to government agencies. Customers accessing online services only have to sign up once.
MyGovID was developed as a responsive user experience using a cloud based identity and access management service.
The Australian Government piloted and developed MyService, a simple, intuitive and innovative digital solution significantly improving veterans' experience when accessing Health Care, Compensation, Income Support and Commemorations for war veterans, members of the Australian Defence Force, their dependants and certain members of the Australian Federal Police. It empowers veterans by helping them get the assistance they need with less stress and increased trust in the outcomes.
The Trinidad and Tobago Diamond Standard Certification Programme (TTDS) was launched in 2013 as the National Standard for excellence in public service delivery. The programme certifies government services that demonstrate strong commitment to meeting citizen needs.
The multichannel and omnichannel virtual help center is a solution that remotely enables entrepreneurs to contact professional assistance in matters related to administrative procedures. The Help Center supports foreign users in English.
The Namibia Institute of Pathology Limited (NIP) is the largest diagnostic pathology service provider in Namibia that operates 40 laboratories and 5 patient centers located in 14 regions across the country. The health facilities in the country are very far apart. NIP disseminates laboratory results via SMS printers deployed to 234 remote clinics using GSM cellular network.
The projects uses Telemedicine technology to deliver healthcare at a distances from the tertiary and secondary health facilities to the Internally Displaced Persons (IDP) camps.