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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Rosselkhoznadzor has developed an artificial intelligence model that can detect violations in all production chains of animal products in order to reduce the proportion of counterfeit and falsified products of animal origin on the market as much as possible. The innovation is beneficial to a healthy society, conscientious agricultural producers and the state. Artificial intelligence methods for detecting violations have not been previously applied by the Rosselkhoznadzor.
Finland is the first country in the world to allow its citizens to manage digital mandates and act on behalf of another person or organization in digital and physical services. Mandates are provided with Suomi.fi-e-Authorizations, which is free to use for public, private and third sector service providers and end-users in Finland. The service is built and shared as an open-source and can be utilized by other countries and organisations to provide similar e-Authorization-solutions.
The project improves quality of life for people with a chronical illness by developing and integrating digital solutions in the education of patients. It supplements the physical training but replaces the traditional education in a health centre and offers patients a far more flexible solution. Patients can participate in webinars from home and chat with healthcare professionals and other patients. The use of digital solutions results in both resource optimization and patient empowerment.
Minha Vitória: a collaborative platform to share suggestions for Urban Planning with the aim of reviewing and regulating the urban aspects of Vitória, Brazil for the next ten years. Urban Master Planning is a municipal law that establishes rules for the growth and functioning of the city. For the first time in the state of Espirito Santo, the dwellers were also able to make suggestions over the internet through a democratic and participatory process.
"Defensores" is a platform designed to provide public defenders with a tool to register allegations of torture. This project was carried out in partnership with two key actors in the subject: The Ministry of Public Defense (MDP) and the National Mechanism for Prevention against Torture (MNP). Its implementation facilitates the effective and permanent monitoring of torture by public defenders and generates qualified information for different institutions and society in general. It's the first…
Tens of thousands of low-to-moderate-income families in Fort Collins live in energy inefficient housing that perpetuate health and economic disparities. The solution, “Epic Homes”, is an integrated, scalable public-private partnership model to “find, finance, and fix” energy inefficient rental properties and document health and well-being impacts. Epic Homes leverages private capital to offer simple and attractive financing for energy upgrades to achieve social and environmental…
The Scenario Exploration System was developed to facilitate the application of futures thinking to policy-making originally geared at engaging EU policy-makers with foresight scenarios very easily. The tool operates as a multi-role board game that makes participants naturally grasp complex opportunities and constraints in a future-oriented perspective. Never before had a tool been able to facilitate the uptake of foresight for policy-making and systemic thinking to such an extent.
New Zealand has developed the Emergency Caller Location Information (ECLI) Service. The Service enables Public Safety Organisations (PSOs) to receive automatically generated geographical information about the location of a caller when an emergency call is connected to a mobile cellular network, from any mobile device. ECLI saves lives by decreasing the time taken to verify location and reduce the average dispatch time to incidents, with controls in place to protect callers’ personal…
Recruit Smarter is a multi-sector initiative of the Victorian Government and Melbourne University to develop inclusive recruitment practices and address unconscious bias in recruitment. Internationally, Recruit Smarter is the first initiative of its kind, contributing findings to a growing body of research demonstrating the benefits of inclusive workplaces. 46 organisations across the public, private, non-government, and research sectors contributed to Recruit Smarter and its findings.
“TAKO – Moms” is the result of a project with the goal of developing a Minimum Viable Product to help tax administration service workers with customer service. TAKO is an online overview of all customers, which was created by the service workers themselves in collaboration with programmers. This process resulted in both exceptional improvements in the payment of VAT’s as well as large evolutions in the skills of the workers, without launching a high-cost project.