In order to solve the problem of waste accumulation in the city of Nablus, an application was created for drivers of cars affiliated with the Solid Waste Department of Palestine. Many areas in Palestine face the challenge of accumulation of waste in commercial areas, which affects citizens who use the area, and causes traffic congestion during the waste collection process due to the lack of specific paths that take into account the shortest road, priority streets, and waste collection times. The…
Innovation Tag: Process Facilitation and Co-design
The Porto Citizen Card is designed to identify residents, but above all to offer them privileged use of their city, advantages and benefits in accessing experiences and services of the Municipality. With 46,126 active users, the innovation combines a physical card with a digital platform that integrates a website, a cardholder database, and resources to support current and new services. By concentrating several municipal service access and resources in one card, Porto residents are more aware of…
More than 80% of the residents in residential elderly care suffer from unwanted urine loss. This is why care staff check on them regularly, day and night. In order to minimize these disturbing and time-consuming incontinence rounds, the residential care organization Zorg-Saam set out to test new incontinence solutions equipped with sensor technologies that detect when bandages are saturated and alert care staff. With this innovation, supported by the The Programme for Innovation Procurement of…
The UK government launched a new “youth hub” offer of employment services to young people affected by the disruption of the covid-19 pandemic. Through four days of workshops with key stakeholders, which included engaging young people, Impetus ran a theory of change process to enable one of the flagship hubs to co-design their new service to best serve young people. This is the first time that Impetus has applied its theory of change tools, and its impact focus to a government policy…
The UK Government Policy Profession has piloted a new model called Shared Policy Capability Project to support department leaders and policy makers undertake a facilitated self-assessment of their policy environment and identify opportunities for improvement. Through this the government aims to build capability at a department level and enable policymakers to take an active role in improving the environment in which they make policy.
The Unique Scholarship Portal (Portal Único de Becas “Beca tu Futuro”) is a web platform that aims to concentrate all scholarship opportunities in a single portal. In this way, it documents and manages everything from the publication of the call for applications to the awarding of scholarships. The portal benefits all the citizens of the Dominican Republic who wish to apply for a scholarship. Moreover, the portal serves as a management tool for the scholarships' evaluators and the…
Emilia-Romagna’s Digital Agenda led a significant innovation process for public administration decision-making. The process resulted in a co-design phase with local administrations to structure and publish online the first geo-referenced regional Observatory on ultra-broadband connectivity in Italy. Multi-stakeholder participation made it possible to identify and highlight the various strengths and weaknesses of the tool, enabling its optimisation.
The pandemic has caused a significant increase in amount of people living on the street, who often have no documents and makes access to justice difficult. Pop Rua Jud brought together justice organisms and other public agencies in the same place to prevent citizens from being referred from one public agency to another, without solving their problem. It was innovative in that it brought together almost 50 federal, state and municipal public institutions, as well as civil society organisations,…
„Gemeinsam Digital: Berlin“(Together Digital: Berlin) combines the digital and smart city strategies. We define smart as solving future challenges in creative, open, experimental and participatory ways. This strategy helps to establish new work approaches, agile methods, competence building, and a systematic knowledge transfer between the administration and its inhabitants. By aligning technologies, methods, and cultural processes, it supports existing strategies to reach their respective…
The project is aimed to prevent the loss of the rights of refugee children in Türkiye due to language and translation difficulties in judicial processes. Children involved in judicial processes, translators, judges-prosecutors and other auxiliary judicial staff have benefited very much from the project. For the first time, the capacity of translators has been strengthened and the secondary trauma risks of children have been mimized.